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C
Chick Newman
Participant
April 12, 2020
Answered

XD and Photography Plan? Is it included?

  • April 12, 2020
  • 4 replies
  • 2060 views

I have the photography plan. On my creative cloud application I am asked to "update" XD. I assumed that meant it was included in my plan because for other apps not in my plan get the option to "try". Is XD included in the photography plan? If not, can I remove it from my computer and not get charges for the full creative cloud subscription?

    This topic has been closed for replies.
    Correct answer Tacafy大尉

    chickn, hello there.
    The Photography Plan subscription itself does not include Xd, but the Creative Cloud membership itself includes a trial version of Xd and Rush. That's probably why the update is showing up.
    Even if you don't uninstall, don't worry that you won't be charged extra if you don't use Xd.

    https://community.adobe.com/t5/get-started/premier-rush-seems-available-in-my-subscription-but/m-p/11041399#M462814

    When I logged in with AdobeID which has no subscription, Xd and Rush are also displayed as "Included Subscriptions".
    This case is probably also indicated by that.

     

    Move this conversation to Get Started.

    4 replies

    ProDesignTools
    Community Expert
    ProDesignToolsCommunity Expert
    Community Expert
    September 30, 2021

    Unfortunately it was a bit confusing how the apps were presented... But Adobe listened to user feedback and changed the layout of that page:

     

    https://community.adobe.com/t5/premiere-rush-discussions/rush-included-or-not-included-in-photography-plan/m-p/12335584#M11119

     

    Now, Adobe XD and Premiere Rush no longer appears under "Available in your plan" – but rather further down under "Apps to try"... This is a significant improvement and helps make things clearer.

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    April 12, 2020

    If Creative Cloud desktop app "thinks" you have XD (Experience Design), it's possible you installed a trial and forgot about it?  Check your hard drive for installed Adobe programs.

     

    ()__()
    (='.'=)
    (")_(")

     

    Nancy O'Shea— Product User & Community Expert
      Just Shoot Me
      Just Shoot Me
      Legend
      April 12, 2020

      Short answer is NO it is not included. It is a Trial as mentioned above.

        C
        Chick NewmanAuthor
        Participant
        April 12, 2020
        Other trials said "Try" on Creative Cloud app. XD said "Update" which was misleading. I inferred that it was already installed on my computer.Now I know. Thank you!ChickSent from my SemiSmartphone
        Just Shoot Me
        Just Shoot Me
        Legend
        April 12, 2020

        Yeah I understand your frustration. But Adobe doesn't seem to be the brightest company when it comes to Naming programs, LR Classic and Lightroom, Two Completely Different Programs, and what is and what isn't actually included with a subscription plan.

        Tacafy大尉
        Tacafy大尉Correct answer
        Legend
        April 12, 2020

        chickn, hello there.
        The Photography Plan subscription itself does not include Xd, but the Creative Cloud membership itself includes a trial version of Xd and Rush. That's probably why the update is showing up.
        Even if you don't uninstall, don't worry that you won't be charged extra if you don't use Xd.

        https://community.adobe.com/t5/get-started/premier-rush-seems-available-in-my-subscription-but/m-p/11041399#M462814

        When I logged in with AdobeID which has no subscription, Xd and Rush are also displayed as "Included Subscriptions".
        This case is probably also indicated by that.

         

        Move this conversation to Get Started.

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