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Participant
Nov 18, 2019 12:27 PM UTC
Answered

Cannot install Create Cloud with Intune

Hi!
I Cannot install Creative Cloud (CC) with Microsoft intune. I get a error code that says: Fatal error.
Is it possible to get a Singel MSI file that we can use to install this? The Packager solution you offer works for SCCM but not for Intune. Or do you have another solution for this problem?

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___Dom___
___Dom___Correct answer
Inspiring
Nov 18, 2019 3:16 PM UTC

Unfortunately it is only possible to fully install a Creative Cloud package from the Admin Console using the setup.exe, and therefore this package is not compatible with InTune because of the preparation it needs to do to the MSI file which will not work.

3 replies

Bani Verma
Legend
Jan 19, 2022 2:07 PM UTC

You can now use Microsoft Intune to deploy Windows 64-bit packages created on the Adobe Admin console, read this thread to know how: Deploy Adobe packages using Microsoft Intune 

 

(If you have any feedback or are encountering issues or need help with something, do let us know by posting on this thread)

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___Dom___
___Dom___Correct answer
Inspiring
Nov 18, 2019 3:16 PM UTC

Unfortunately it is only possible to fully install a Creative Cloud package from the Admin Console using the setup.exe, and therefore this package is not compatible with InTune because of the preparation it needs to do to the MSI file which will not work.

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Participant
Jun 10, 2020 5:06 AM UTC

Is this still the case? If so, are there plans to change this? It's very hard for us to deploy Creative Cloud en masse to a large fleet. 

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