connection problem

Question

Hello, I have a connection problem. My photoshop subscription has been paid by my school (Ecole de Condé). I'm connected with my school's mail but Photoshop asks of me pay. How can I do Photoshop on my PC ?

Bani Verma · Accepted Answer

Hi there,

Please try the steps shared in the following help document to resolve this issue: https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

If you still face issues please contact your Creative Cloud Admin for help, to know how to do that please see: https://helpx.adobe.com/in/enterprise/kb/contact-administrator.html

Let us know if this helps.

Anonymous · Answer

Moving to the Account, Payment, & Plan forum from Photoshop

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