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J
Jen24539428nxw7
Participant
May 20, 2022
Answered

Customer support- many questions

  • May 20, 2022
  • 2 replies
  • 277 views

I am having the hardest time getting my account fixed or even getting a hold of them to help fix it. All of a sudden all of our liscenses are re-set and all the employees are required to sign back in all of a sudden.

Been trying to get the contract owner updated for  over 2 months and no luck trying to get a hold of cusotmer service to help. Beyond dissapointed with Adobe.

This topic has been closed for replies.
Correct answer rburke-bsrc

I also have a hard time getting ahold of Adobe -- I had to open a separate support ticket just to figure out how to contact them the right way after the account split. The chat is still extremely frustrating as is the actual support, but here is how to use it.

2 replies

R
rburke-bsrcCorrect answer
Inspiring
May 24, 2022

I also have a hard time getting ahold of Adobe -- I had to open a separate support ticket just to figure out how to contact them the right way after the account split. The chat is still extremely frustrating as is the actual support, but here is how to use it.

I
iCharles
Legend
May 23, 2022

Hi there, 

 

Sorry for the inconvenience caused.

 

You may contact support by clicking here. There is an option of connecting with chat support as well. 

 

Hope this helps.

Charles

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