Skip to main content
Participant
October 19, 2021
Answered

Date of BIrth

  • October 19, 2021
  • 2 replies
  • 2004 views

Can someone show me where to override the date of birth requirement for using creative cloud?

 

We got a written complaint in our state from a user about the software needing a DOB, and correct, the law states that it is not needed for use, therefore, we need to override it before we're faced with a state fine. 

 

Any ideas?

This topic has been closed for replies.
Correct answer Bani Verma

Hi there, 

 

Please note that Adobe IDs and Business IDs are private accounts owned by the end users. Date of Birth is necessary to verify age for certain Adobe Services (e.g. Behance).

 

If you do not wish that this information is collected from your users base please provide your users an enterprise-ready account by using Enterprise ID or Federated IDs. 

More information about switching here: https://helpx.adobe.com/enterprise/admin-guide.html/enterprise/using/switch-user-identity.ug.html

Please refer to page 7 following here about PPI information stored: https://www.adobe.com/content/dam/cc/en/security/pdfs/AdobeIdentityServices.pdf 

 

Similar query is answered here: https://community.adobe.com/t5/enterprise-teams-discussions/adobe-requesting-dob/m-p/12329701#M34055 

 

Hope this helps. 

2 replies

Bani Verma
Community Manager
Bani VermaCommunity ManagerCorrect answer
Community Manager
October 21, 2021

Hi there, 

 

Please note that Adobe IDs and Business IDs are private accounts owned by the end users. Date of Birth is necessary to verify age for certain Adobe Services (e.g. Behance).

 

If you do not wish that this information is collected from your users base please provide your users an enterprise-ready account by using Enterprise ID or Federated IDs. 

More information about switching here: https://helpx.adobe.com/enterprise/admin-guide.html/enterprise/using/switch-user-identity.ug.html

Please refer to page 7 following here about PPI information stored: https://www.adobe.com/content/dam/cc/en/security/pdfs/AdobeIdentityServices.pdf 

 

Similar query is answered here: https://community.adobe.com/t5/enterprise-teams-discussions/adobe-requesting-dob/m-p/12329701#M34055 

 

Hope this helps. 

Abambo
Community Expert
Community Expert
October 20, 2021

The date of birth is not shown in my account.

ABAMBO | Hard- and Software Engineer | Photographer