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alisterblack
alisterblackCorrect answer
Inspiring
June 28, 2018

alisterblack​ Thank you again for your advice. I ran cleaner tool and it said successful. However, I still got installation error with the exact same error message. Any more idea?


Hi,

It may be that we need someone to take a closer look at your machine and see what else we can do. Please reach out to support either via your Admin Console support tab or via Contact Customer Care

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8 replies

alisterblack
alisterblack
Inspiring
June 25, 2018

Hi,

What method are you using to install?

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big_cat_miaoAuthor
Participating Frequently
June 26, 2018

I installed the Adobe Creative Cloud, and installed everything including trials from there. After I purchased, the trails stopped working. I have to uninstalled all of them and then re-installed. The codec pak has been installed successfully. However, when I installed the After Effect, it always hit an error 183. Something was blocking the installation.

I am using Windows 10. System is updated with newest patches.

I have experienced difficult Adobe installation processes before. It is so disappointing that I still experience the hardship on year 2018.

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alisterblack
alisterblack
Inspiring
June 26, 2018

Hi,

This error is usually associated with installing with insufficient admin privileges.

I am not clear whether you are an individual user or part of an enterprise. If the latter then I would suggest contacting your system admin who should be able to help install with the correct admin rights.

To check or change your user account type as administrator, complete the following steps:

  • Press Windows + R keys on your keyboard.
  • Type netplwiz and click OK.
  • Click the Users tab.
  • Under Users for this computer: select the account you want to change.
  • Click Properties.

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