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Chre
Chre
Inspiring
July 10, 2019
Answered

Fatal Error '125' occurred with AUSST

  • July 10, 2019
  • 1 reply
  • 11542 views

Hi all here,

With our internal AUSST (Adobe Update Server Setup Tool) we have issues since few weeks. We can't download update with Adobe Creative Cloud Desktop from our AUSST, we have this error:

Exit Code: 125

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 0 warnings(s)

FATAL: Fatal Error '125' occurred while download

FATAL: Error occurred in install product workflow with error code 125 error message {http://winausstprod1//ACC/services/ffc/packages//ACR/11.3/win32/Application.json?name=ACR&version=11.3&platform=win32&build=11.3.0.76,P:-4,PS:404,G:-4}

-------------------------------------------------------------------------------------

(i.e. winausstprod1 is our internal AUSST server)

On our AUSST, we have made free space, resync with --fresh, but it doesn't solve this issue. On our LAN, no rules/firewall/proxies between our dekstop and server.

This AUSST work well since almost one year now, and we don't understand what is broken now.

How can I troubleshooting this issue?

Thanks!

    This topic has been closed for replies.
    Correct answer Chre

    Hi all, hi Bani_Verma​,

    Thanks for link.

    We have, after many tries, succeded to make new

    AdobeUpdateServerSetupTool --root="D:\ausst\" --fresh

    (instead of --incremental), according troubleshooting section of AUSST documentation.

    And, that's work again

    Thanks for answers and regards.

    1 reply

    Bani Verma
    Community Manager
    Bani VermaCommunity Manager
    Community Manager
    July 11, 2019

    Hi Chre,

    Please try the troubleshooting shared in the following threads to resolve 'Exit Code: 125'

    Adobe Update Server IIS Error 125

    Can not install adobe CC software from adobe create cloud

    Let us know if this helps.

      Chre
      ChreAuthorCorrect answer
      Inspiring
      July 11, 2019

      Hi all, hi Bani_Verma​,

      Thanks for link.

      We have, after many tries, succeded to make new

      AdobeUpdateServerSetupTool --root="D:\ausst\" --fresh

      (instead of --incremental), according troubleshooting section of AUSST documentation.

      And, that's work again

      Thanks for answers and regards.

      Bani Verma
      Community Manager
      Bani VermaCommunity Manager
      Community Manager
      July 12, 2019

      You are welcome!

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