Hi there,   Please refer to the following help document for all the network endpoints that need to be allowed: https://adobe.ly/3Zgnll4   After allowing all the required domains, you can check the network traffic to see if there are any domains still blocked by using any network packet analyzer tools.    I hope this helps. ^BS ... View more

Hi @james_4092,   As you are the Admin and the contract owner, please go ahead and add more users and assign them a free license. After this, remove the license from your account. Please refer to the following help document for more details: https://adobe.ly/3NNVS7J   Let us know if this helps.   Thanks, ^BS ... View more

Hello @mahadeva digital press,   I have examined the account linked to the email address you used for your post and discovered two subscriptions associated with it. The subscriptions include an Acrobat Pro subscription (₹944) and a plan for Adobe Stock with 10 assets per month (₹2,394.22), which is why you are incurring these two monthly charges.    If you have any further questions or require additional assistance, please don't hesitate to contact us.   Thanks, ^BS ... View more

Hi @heidigirl,    Thanks for reaching out. I am moving your question to the right community, where experts can help you better.    Regards, ^BS ... View more

Hi @daantjess,   Thanks for reaching out. I’d recommend submitting a support request to Behance using the following link: Behance Support Request. The support team usually responds within 24 hours, excluding weekends and holidays. Be sure to check your spam folder for their response.   I hope this helps.   Thanks, ^BS ... View more

Hi @bridget_fns,   Thank you for reaching out. As you have mentioned, you would like to integrate Acrobat Pro with SharePoint. You can do that by installing an add-in. Please scroll down on this page, and you'll find the Add-in https://adobe.ly/4qae35Y   I hope this helps.   Thanks, ^BS ... View more

Thank you @kglad. ^BS ... View more

Hi @coen_4247,   I have reviewed your account associated with the email address you used to post here and found one Creative Cloud Pro team subscription with one license and one license of Acrobat Pro registered on it. To get more details around the billing information, please contact Adobe support via the Support tab in the Adobe Admin console, or via this page https://adobe.ly/4aLK9jH;   I hope this helps.    Thanks, ^BS ... View more

Hi @symphony_7395,   As Anshul mentioned, only the contract owner can view and download invoices. There are two options: either the current contract owner can email invoices to you directly from the Admin Console, or you can become the contract owner if the current owner permits it. To know how to do this, see this document: https://adobe.ly/49ce6s2   I hope this helps.   Thanks, ^BS ... View more

Hi @Fabian_Moh4804,    I'd like to review this internally with more experts for their advice and get back to you. Please allow me some time; I would really appreciate your patience.   Thanks, ^BS ... View more

Hi @Fabian_Moh4804,   Thanks for reaching out.  We currently do not have a built-in way to connect Jira Service Desk with the Adobe Admin Console to automatically assign licenses after a Jira approval is made. We have a feature called Automatic Assignment Rules in the Admin Console. These rules can automatically give a user a license when they request access through the Creative Cloud desktop app or a product access link. However, these rules only work with Adobe’s own request flows and cannot be triggered by Jira or other external systems.   You can learn more about Automatic Assignment Rules here: https://adobe.ly/3YwFxqg   I hope this helps.    Thanks, ^BS ... View more

Hi @melis_0273,   Please contact support through the Support tab in the Adobe Admin Console and initiate a chat with the team. As an Admin, you will not be able to remove yourself. The support team can raise an internal request and help you with this.    I hope this helps.   Thanks, ^BS ... View more

Greetings @Sophie_Dressel0290,   You can contact the IT team at the GRN organization; they are the right contacts. Alternatively, if this issue is affecting your work, you can consider purchasing a personal subscription.   Thanks, ^BS ... View more

Hi there,    I have reviewed your account and found a Creative Cloud photography plan registered on it. As you mentioned, you would like to cancel your subscription. I am moving your question to the relevant community, where experts can help you better.   Thanks, ^BS ... View more

Hi @Sophie_Dressel0290,   The license is assigned or unassigned by an Admin, so the Admin of the GRN organization can help you with this. Please check with the IT administrator, and they should be able to assist you with this issue.    I hope this helps.   Thanks, ^BS ... View more

Hi @Sophie_Dressel0290,   I have reviewed your account and found no active subscriptions registered on it. I do see that you had a license provisioned earlier, which was unassigned today.    Thanks, ^BS ... View more

Hi @Alex_.6896,    I have reviewed your account, and the Creative Cloud K12 subscription registered on your account has been cancelled. Please get in touch with the Administrator of the college or university that owns the subscription. Only they can help you regain access to the active subscription.   I hope this helps.   Thanks,  ^BS ... View more

Hi there,    I am moving your thread to the appropriate community, where experts can assist you more effectively.   Thanks, ^BS ... View more

Hi @Caryl L,   I have looked over the account associated with the email address you used to post here and can confirm that a 7,000 credit pack was successfully purchased and added to your account. The issue you are facing is related to the Adobe Admin Console. To resolve this, please follow the correct answer given in the following community thread.    I hope this helps. Please let us know if you still need assistance.   Thanks, ^BS ... View more

Hi @ACoCHA,   I have reviewed your account associated with the email address you used to post here and discovered that there are no subscriptions tied to it. Is there another email address that might be related to your subscription? Please share an alternate email address with me in a personal message. I'll check the details and get back to you.     Thanks,  ^BS ... View more

Hi @balanced_Elixir5442,   Thank you for reaching out. Since you own an Individual Photography plan subscription, this error message should not occur. To resolve this, please refer to the steps shared in the following help documents: https://adobe.ly/49myd5I https://adobe.ly/4aKQ20u Please let us know if you still need assistance.   Thanks, ^BS ... View more

Hello @dagiijanchiv_2546,    I have checked your account and found no personal purchased subscription linked to it; however, I can see that your college has assigned you the Creative Cloud All Apps K-12 license. If you encounter any issues accessing the apps, please contact your Administrator for assistance. Information on how to contact your admin, visit: https://adobe.ly/4qGmIgv   I hope this helps.   Thanks,  ^BS ... View more

Hi @Stella221675331xts,   Thanks for reaching out. Please follow the instructions given in the following document to learn how to change the plan: https://adobe.ly/44Wy73d   I hope this helps.   Thanks, ^BS ... View more

Hi Carl,    Thank you for reaching out to us and sharing your valuable feedback. I will share it with the internal teams, and we will update the subject lines to better align with the email's context.  To capture the exact email, I would need your email address where you received these welcome emails. Please share that in a personal message with me.    Thanks again,  ^BS ... View more

Hi @mohamed_2572,   I am moving your thread to the right community, where experts can help you better.    Thanks, ^BS ... View more

Hi @dcbuddy,   Please try the steps shared in the following help document to resolve this issue: https://adobe.ly/497pXpU   Please let us know if you still need assistance.   Thanks, ^BS ... View more

Hi @jaw_8545,   This message appears when you request new app access from your Admin for download and installation. I reviewed your account, but couldn't find any subscription registered on it to confirm what type of subscription you own and if you should see this error or not.  Please share the email address associated with your subscription purchase in a personal message with me so that I can assist you better.    Thanks,  ^BS ... View more

You're welcome.   Thanks,^BS ... View more

Hi @Wim340372914zzg,   We'd like to assure you that there are no changes to any Adobe products. The update is limited to the community forums platform and focuses on enhancing your overall experience. Please don't worry, no content and no products will be removed as part of this update. Our goal is to make the community better and more enjoyable for you to use.   Thanks, ^BS ... View more