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marlon19
Participant
March 8, 2023
Answered

How can I deploy older version of Adobe software for my students?

  • March 8, 2023
  • 2 replies
  • 1209 views

Hello to all, my students need to download older versions of the Adobe software such as Photoshop and Illustrator, our computers can't handle the newer versions. How can they accomplish this? 

Thanks in advance.

This topic has been closed for replies.
Correct answer LinSims

Adobe officially supports only the current version and the one prior. 

 

If you need a version older than that, try the ProDesign Tools website and follow the directions EXACTLY. I believe as long as your subscriptions are valid that you can use those older versions.

2 replies

Kevin Stohlmeyer
Community Expert
Community Expert
March 8, 2023

@marlon19 you can contact Adobe through your Support tab on the Admin console to receive a package with previous builds.

LinSims
Community Expert
LinSimsCommunity ExpertCorrect answer
Community Expert
March 8, 2023

Adobe officially supports only the current version and the one prior. 

 

If you need a version older than that, try the ProDesign Tools website and follow the directions EXACTLY. I believe as long as your subscriptions are valid that you can use those older versions.

marlon19
marlon19Author
Participant
March 8, 2023
Thank you so much will look into it, I only need to go back to adobe 21.

Marlon19
kglad
Community Expert
Community Expert
March 8, 2023

@marlon19 

 

1. you can install the latest and 1 version prior versions using the cc desktop app. you must have a subscription because previous versions are not available with trials. other versions are revealed after clicking file preferences>apps>tick show older apps (at panel bottom).

2. for versions cc 2019 and older, use prodesign tools.com*.

3. for versions newer than cc 2019 but older than one previous version, contact adobe support for links.**

---------------------------------------------------------------
* most (but not all) adobe download links are available from prodesigntools.com. https://prodesigntools.com/adobe-direct-download-links.html

follow the directions (esp, step 1)

save the install file. it may not remain online.

thank jim @ prodesigntools.com
-------------------------------------------------------------

** there are 3 ways to contact adobe; chat, phone and twitter:

chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

phone:
https://helpx.adobe.com/contact/phone.html

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam,

https://community.adobe.com/t5/using-the-community-discussions/adobe-support-community-guidelines/td-p/4788157#:~:text=constructive%2C%20and%20encouraging.-,3.%C2%A0Be%20Safe%C2%A0,-Do%20not%20share