License issu with Adobe XD

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Hello,

We have a license issu with Creative cloud all apps subscription. All other apps are working accept Adobe XD, the user gets a error message that the license has expired. What could be the issu?

Thanks in advance,

Valentino

Licensing

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S

SuJoshi

Community Manager

Hello,

Kindly confirm if this is happening with multiple users or a single user is impacted.

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V

Valentino5E06Author

Participant

Hello,

It seems to be an isolated problem to one user.

Best regards,

Valentino

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S

SuJoshi

Community Manager

Please confirm if the error is coming when launching the app or using any feature. This might help: https://community.adobe.com/t5/adobe-xd/issue-opening-adobe-xd-your-developer-license-has-expired-to-continue-to-use-this-app-please-renew/td-p/10409593?page=1

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