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fivien1010
fivien1010
Participant
June 19, 2018
Answered

Payment Successfull but I Cant Run My Adobe AE CC

  • June 19, 2018
  • 3 replies
  • 299 views

I am using adobe AI CC, but i need more app AE CC. So, i make payment to get the license and it was successfull. But, why my AE CC still not activated. Please help thanks.

    This topic has been closed for replies.
    Correct answer alisterblack

    Hi,

    As a first step I would just log out of Creative Cloud and log back in so that it can pick up your new license.

    3 replies

    alisterblack
    alisterblackCorrect answer
    Inspiring
    June 19, 2018

    Hi,

    As a first step I would just log out of Creative Cloud and log back in so that it can pick up your new license.

    fivien1010
    fivien1010Author
    Participant
    June 19, 2018

    Thank u, now i can use my AE CC after i got more menu that come up  a few minutes ago.

    Bani Verma
    Bani Verma
    Legend
    June 19, 2018

    Hi Fivien1010,

    I have reviewed your Adobe ID (email address) you have utilized to post here and found that you have purchased a teams license for Adobe After Effects CC.

    Hence I am moving this thread to Deployment for Creative Cloud for Team, Enterprise, & CS​ community as experts here will be able to assist you quick and better.

    Looping in alisterblack​ for help.

    Regards,

    Bani

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