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Participant
March 14, 2025
Answered

Que es el prorrateo que cobran? Al querer comprar una licencia nueva

  • March 14, 2025
  • 2 replies
  • 304 views

Hola,

 

Que es el prorrateo que cobran? 

Queremos comprar una licencia nueva de Acrobat Pro en plan anual pago por adelantado, para un nuevo miembro del equipo. 

 

.

 

 

 

Saludos

Correct answer Anshul_Nautiyal

Hi @baja_marine_foods_3489,

 

Thanks for reaching out. I see that you have an active Teams license associated with the Adobe ID you used to post this query.

When purchasing a new Acrobat Pro license on an annual plan paid in advance, the proration charge is calculated based on the remaining time in your billing cycle. If you add a new license partway through the billing period, you will be charged a prorated amount for the remaining days until the next billing cycle begins. This ensures that you only pay for the time the new license is active.

To add a new license to your contract, please refer to the following documentation: Adding Products and Licenses.

For details on Acrobat pricing, you can visit: Acrobat Pricing for Business.

If you have any further questions or need assistance with adding new licenses, I recommend reaching out to your account manager. I have sent you a personal message with additional details—please check your inbox.

Regards,
^AN

2 replies

kglad
Community Expert
Community Expert
March 16, 2025

@baja_marine_foods_3489 

 

do you have a teams or enterprise subscription?

Anshul_NautiyalCommunity ManagerCorrect answer
Community Manager
March 17, 2025

Hi @baja_marine_foods_3489,

 

Thanks for reaching out. I see that you have an active Teams license associated with the Adobe ID you used to post this query.

When purchasing a new Acrobat Pro license on an annual plan paid in advance, the proration charge is calculated based on the remaining time in your billing cycle. If you add a new license partway through the billing period, you will be charged a prorated amount for the remaining days until the next billing cycle begins. This ensures that you only pay for the time the new license is active.

To add a new license to your contract, please refer to the following documentation: Adding Products and Licenses.

For details on Acrobat pricing, you can visit: Acrobat Pricing for Business.

If you have any further questions or need assistance with adding new licenses, I recommend reaching out to your account manager. I have sent you a personal message with additional details—please check your inbox.

Regards,
^AN

creative explorer
Community Expert
Community Expert
March 16, 2025

@kglad can you move to the correct forum?

m
try67
Community Expert
Community Expert
March 16, 2025

[ Moved to Account, Payment, & Plan ]