Remove old administrator

Forum|Forum|4 years ago
September 17, 2021
2 replies
10385 views

I have been having trouble removing an old administator account for a team memenber that left nearly a year ago (I have sporadically tried to remove this). I get an error message saying "Your action can’t be completed. Please try again shortly.". I have tried removing his account from the Users screen and the Aministrators screen.

Any help you be appreciated

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Correct answer kita43456019

Thank you, the issue is resolved now - had to jump onto a live chat.
The user had all admin privilages removed, but as he was the contact owner it wuldnt let me change or delete him

Abambo

Community Expert

By chance, that admin isn't the contract owner?

Try to remove the admin privilege first to demote him to a standard user. Then delete!

ABAMBO | Hard- and Software Engineer | Photographer

K

kita43456019AuthorCorrect answer

Participant

Thank you, the issue is resolved now - had to jump onto a live chat.
The user had all admin privilages removed, but as he was the contact owner it wuldnt let me change or delete him

Abambo

Community Expert

You're welcome.

ABAMBO | Hard- and Software Engineer | Photographer

M

Manan Joshi

Community Expert

Moving this to Enterprise and Teams forum for better support.

-Manan

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