University Subscription Terminated

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Hi All,

Have you ever had your university subscription terminate unexpectedly? As a student of Auckland University we have access to Adobe products using our student email accounts however, creative cloud products I have been using have stopped and now require me to buy them.

Any help would be much appreciated. I have tried uninstalling and reinstalling.

Thank you Support Community,

Dan

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M

Manan Joshi

Community Expert

Moving this over to the Enterprise and Teams forum.

-Manan

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-Manan

A

airey773

Inspiring

I work at a uni using an Enterprise account and your individual access isn't managed by Adobe, it'll be managed by your university.

I'm assuming you're using Single Sign-on or similar so you'd need to contract your uni IT department who in turn may need to contact their licensing managers.

Basically the adobe account approves the domain and then the individual logging-in is managed by your university's authorising server.

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M

manal shanableh

Legend

i worked in university and faced many student have the same problem, you have to contact the responsible person in your univesity, is it limited access?? they should give you another user name.

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