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gatorman123
Participant
Aug 15, 2018 7:33 PM UTC
Answered

Windows Installer Stops with no error code

While installing a package, I click on the Windows Installer in the folder, the status bar moves to the right, a quick screen flashes which you can't read, the status bar moves back to the left and does not install.  Any ideas please?  Thanks

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    02GEEKCorrect answer
    Participating Frequently
    Aug 16, 2018 10:33 AM UTC

    6 replies

    alisterblack
    Inspiring
    Aug 17, 2018 8:21 AM UTC

    Hi,

    Check that all potentially conflicting processes have been closed.

    Please refer to this article for more information.

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    02GEEKCorrect answer
    Participating Frequently
    Aug 16, 2018 10:33 AM UTC
    gatorman123
    Participant
    Aug 16, 2018 12:24 PM UTC

    It's Windows 10.  I'm installing After Effects.  Already have Photoshop & Illustrator.  I create the package and deploy as a team.  Everytime I add another adobe product I have to uninstall everything?

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    Bani Verma
    Legend
    Aug 16, 2018 1:08 PM UTC

    Since it is a deployment query, moving this thread to Deployment for Creative Cloud for Team, Enterprise, & CS community and looping in alisterblack  for help.

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    Jeffrey_A_Wright
    Legend
    Aug 15, 2018 9:34 PM UTC

    Gatorman123, what Adobe software are you attempting to install on the computer?  What version of Windows are you installing on?  Are you logged into the computer with an administrative account?  If so, what other software have you installed on the computer?

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    gatorman123
    Participant
    Aug 16, 2018 12:23 PM UTC

    It's Windows 10.  I'm installing After Effects.  Already have Photoshop & Illustrator.  I create the package and deploy as a team.

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