SharePoint Online as repository

Forum|Forum|5 months ago
August 31, 2025
2 replies
187 views

FM 17.0.6.798

Our IT Department is moving all our corporate documents and files from network drives to SharePoint Online. I've not used SharePoint Online before as a respository for documents. From past experiences, I found OneDrive and DropBox causes issues with file locking when FM tries to write to the files, files getting corrupted during the synching process, to name a few.

From the posts I've seen on these forums, it seems to be a bit of a hit-and-miss when it comes to success and reliability using SharePoint Online as a repository. (A collegue suggested we look at an alternative to FM if it doesn't play well with SharePoint Online. Why would you go from the industry standard to an inferior product?) Our FM manuals are also structed in such a way that the content for each manual isn't self-contained, as content/images/iconography is used across multiple manuals.

I'm interested to know what people's experiences have been (good and bad) using SharePoint Online.

Matt-Tech Comm Tools

Community Expert

SPO seems to work quite well, though I've not banged on it extensively.

SharePoint (Not SharePoint Online) is certainly a different story.

-Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant

Jeff_Coatsworth

Community Expert

Do you have multiple authors working on the FM content right now? If so, how are you handling it presently? I would still continue to check out FM content to work on it locally before checking it back into SP.

QuintinSeegersAuthor

Legend

Hi @Jeff_Coatsworth

We do, but it is highly unlikely that they would happen to be working on the same document at the same time. Presently, if they do open a file and FrameMaker comes up with the standard dialogue that the file is locked, they know it is in use by someone else and come back to it once the other person is done with the file. That is one of the scenarios I'm unsure how SharePoint would handle it. The last thing I want is for files to be overwritten and updates being lost because it was edited by multiple authors at the same time.

Jeff_Coatsworth

Community Expert

I think the SP connector does that sort of thing to check out a file to be worked on locally; locking it so that somebody else can't work on it until it's checked back in. Others have reported issues in actually getting it to connect properly.

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