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Participant
September 12, 2020
Answered

Can’t export via email from Fresco

  • September 12, 2020
  • 1 reply
  • 615 views

Hi, 

 

I've been trying to export some illustrations from Adobe Fresco as a .png via email -- which usually works -- and all of a sudden none of the emails are coming through. 

Is there some sort of limit or setting for exporting files? I'm on the free version of Fresco. 

Thanks,

 

Monica

This topic has been closed for replies.
Correct answer MonicaKarpi

Hey Sue,

Thanks very much for your reply — I reconfigured my email settings from the
iPad and export is working fine now.

Cheers,

Monica

1 reply

Sue Garibaldi
Community Manager
Community Manager
September 14, 2020

Hi Monica. 

 

No. There is no limitation for file export. 

 

Export/send by email from Fresco requires email set-up through iOS Mail. Has anything changed in that application? (It might be worth deleting your mail account there and re-entering it.)

 

Sue.

MonicaKarpiAuthorCorrect answer
Participant
September 15, 2020

Hey Sue,

Thanks very much for your reply — I reconfigured my email settings from the
iPad and export is working fine now.

Cheers,

Monica