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Participant
September 12, 2026
Question

Fresco 5.7.0 crashing on Windows

  • September 12, 2026
  • 28 replies
  • 107 views

Hi,

I installed Fresco on my new PC (Windows 11, NVIDIA RTX 5080 GPU with the latest Studio driver). The hardware is state-of-the-art.

I’m running Fresco 5.7.0. When I launch Fresco and try to create a canvas, Fresco crashes without warning. Uninstalling it sometimes fails, but occasionally works. The same goes for reinstalling it.

I have no idea what’s going on.

 

Thanks for any info

    28 replies

    Participant
    September 16, 2026

    Same thing is happening to me. I’m also a teacher, so it’s happening to all of my students. YIKES, Adobe, YIKES. 

    Participant
    September 16, 2026

    Yes me too.  Brand new to Fresco.    This is crazy.   

    Participant
    September 16, 2026

    I am having the exact same problem.  I have updated to the latest version of Fresco as it says the latest version is installed.   It crashes immediately upon opening and gives me a crash report that I am unable to send because it closes Fresco before it can even be filled in.     Totally unusable.    

    Participant
    September 16, 2026

    tenia el mismo problema lo que me funciono fue blokear la conexion de salidad y entrada yo uso windows 

     

    Participant
    September 15, 2026

    Ok, so after that? Because that didn’t do crap.

    Inspiring
    September 15, 2026

    I wanted to try out Fresko but it sadly crashes every time I try to open a document

    My PC

    Windows 11 Pro
    Processor: 11th Gen Intel Core i7-11700K @3.60GHz
    Ram: 32 GB
    Grafic card: 12 GB Nvidia GeForce RTX 3080Ti

    I have a Wacom Cintiq 22

    My grafic card and wacom drivers are updated. I switched my wacom to main screen, reloaded Creative Cloud. Started Fresko and it crashed while loading the document. I installed an earlier version of Fresko. Same problem. I don't know what else to do on my side.

    Does it not work with Wacom Cintiq 22?

     

    Participating Frequently
    September 15, 2026

    如果你有翻译软件或看得懂中文的话你可以看看我写的这个https://tieba.baidu.com/p/11024906662对我来说很有效

    New Member
    September 16, 2026

    This worked, Thanks you.

    Participating Frequently
    September 15, 2026

    如果你有翻译软件的话,你可以看看我写的这个https://tieba.baidu.com/p/11024906662,这个方法几乎100%有效

    Participant
    September 15, 2026

    Me pasa lo mismo 

    Participant
    September 15, 2026

    I just started tonight. Installed Fresco and it opens then crashes and closes within 30 seconds over and over. I have sent reports and to start with it crashed before writing what was going on in the box. So I don’t think all those reports were sent. Damn well glad this is not a paid app. Is it going to get fixed. I have above the specs it needs. 

    Participant
    September 14, 2026

    Hi, I’m having consistent crashes with Fresco 5.7.0.1447 on a brand-new HP OmniBook X Flip 16 (Ryzen AI 9 465, Radeon 880M, 32GB RAM, Windows 11 25H2).

    I’ve already reinstalled Fresco, updated Windows, BIOS and AMD drivers, reset Creative Cloud/Fresco, changed GPU settings and rebuilt the font cache. Nothing helped.

    WinDbg consistently shows:

     
    ExceptionCode: c0000005
    Attempt to read address 0000000000000000
    IMAGE_NAME: gemini_uwp_bridge.dll
    FAILURE_BUCKET_ID: INVALID_POINTER_READ_c0000005_gemini_uwp_bridge.dll

    I also tested Fresco 5.5 and it eventually crashed in the same gemini_uwp_bridge.dll with the same failure hash.

    Is this a known Windows 11 25H2/Fresco compatibility issue? Is there a workaround or upcoming Windows update? I can provide the crash dumps and full WinDbg analysis.

    I bought this 2-in-1 specifically partly for Fresco, so I’d really appreciate some guidance before my laptop return period expires.

    Thank you!