Questions

Hi! It seems that Adobe Fresco is currently available for Surface laptops only. Do you know if there´s a way to use it also on other laptops or if this is planned? Thanks!

Fresco has not been very agreeable with me of late: today it crashed every time I tried to use the blend tool, which was frustrating, to say the least. That issue seems to have since been resolved, but a worse issue has arisen: when my artwork saves, the layers get shuffled around, resized and distorted. This has completely ruined one of my artworks, and if this issue isn't resolved, I might have to abandon Fresco altogether... I can't risk losing another artwork like this. The artwork (still a work in progress here, I export my work often during the process) The artwork after Fresco's distortion.... it also got cropped, so any drawn parts that were cropped out are irretrievable. 

水彩ブラシで塗った部分を水筆でウォッシュすると、点状の白く塗られない箇所が発生します。またその部分のウォッシュの色が濃くなることもあります。以前は発生しませんでした。ご確認お願いします。

In Creative Cloud Desktop, the Fresco app says "Not Compatible."I could not find any helpful information on the Adobe website. Can anyone tell me what is the problem? 1) HP Z420 WorkstationDevice name HP-Z420Processor Intel(R) Xeon(R) CPU E5-1620 v2 @ 3.70GHz 3.70 GHzInstalled RAM 16.0 GBDevice ID 93A9EEB6-2960-4D83-BF8B-3B1ED0AA887EProduct ID 00330-80000-00000-AA193System type 64-bit operating system, x64-based processorPen and touch No pen or touch input is available for this display 2) Graphics CPUAMD FirePro W7000Radeon Pro Software Version: 20.Q4 (Latest version) 3) Windows OSEdition Windows 10 ProVersion 20H2Installed on ‎2020-‎07-‎25OS build 19042.685Experience Windows Feature Experience Pack 120.2212.551.0 Please advise. Thanks in advance!

水筆使用時にこのように縦横に線が入ることがあります(左図)。また、細かいタップで描いていると、1〜2秒程画面が固まり、固まっていた最中にタップしていた分が一気に大きい丸い滲みのようになって出現します(右図)。(水彩ラウンド細筆、左から右にタップ)。 ご確認お願いします。

How come even if I set in the preferences the quality of video to high and the resolution to 4K when I export the timelapse the resulting mp4 is 1920x1080 max? Thanks

Since we can define the dimension of the canvas in cm, is it possible to change the units of Fresco's ruler from pixels to cm? Thank you

I want do work with the Fresco File in Photoshop and not in Illustrator but all my different Layers are not open in Photoshop, but only in Illustrator, in Photoshop there is just one Layer ? Maybe the pics helps you

Hello, I downloaded Fresco, used it for a couple of weeks but now when I open the application it attempts to "load documents" and then an error comes up that says "An error has occurred, please restart Fresco to continue", hitting "ok" results in a loop of this process. I uninstalled and reinstalled, I made sure my computer was completely updatred and restarted, all to no avail. The 1-800 number does not provide support for Fresco and the online support chat is so backed up I sat online for 2 hours while doing other work with no response. Anyone know how to fix this?

O programa fecha sozinho todas as vezes.

Hey guys, I didn't use Adobe fresco for a while and when I tried to get back in to the app it asked me to sign in I signed in using google and I know I used the right email address because it is the only address I use for everything. When I accessed my account all my files were gone. They weren't in synced documents cloud documents or recent document. What do I do there was days of work for my job among the missing files!!!! HELP!!!!!!

Hi, I'm not sure if this question has been asked before - I can't seem to find it if so.I use Adobe Fresco on a Dell 2-in-1 laptop and I find that everytime I restart my computer and reopen the app all my installed pixel brushes have disappeared. I'm having to reinstall and set up my favourites everytime I open the app which is really frustrating. I can't seem to find any settings which would relate to this. Is anyone else experiencing the same thing and or knows a work around?CheersThanks in advance.I 

I just installed the update to Fresco.  Now it is full screen and won't let me move the screen size to a more workable layout.  It also won't close on its own, I have to use Task Manager to close out.  I uninstalled and tried to go back to the prior version.  It failed.  I also appear to have lost all of my individual brush settings etc.  This is horrid.  I can't justify paying each month for "updates" that have no value to me but just completely screwed up my workflow. What is going on?  I am not able to function now.

Hi, I exported a pdf from fresco with vector brushes only. What I get in Illustrator is a nightmare. First, I don't understand why the layer I placed it on has to have 3 sublayers before my object groups start appearing. Then to my horror, the vectors all appear as pixelated and when I looked inside the groups all my layers (every layer in fact) has a duplicated pixelated layer. I don't know what I am to do with this, I can't figure out how to work with this file.

why doesn't 100% transparency erase I don't understand what the point of it is?Is there a way I can erase with the brush shape I am using so I can keep the same stroke forms when entering negative space? A hotkey to erase might work... but then I need two hotkeys, a hotkey to erase and one to go back to the paintbrush

I've activated fonts, I've redownloaded the app, i e restarted my computer. I still don't have the option to use font to type in fresco. I've made sure I'm logged into everything but the option just isn't there. Can anyone help?

hello!   i downloaded fresco on my surface pro 5 and when i click on the live brushes i get a message that its not supported on this device. i think this should not happen. all updates are installed.   am i doing something wrong?

bonjour,super outil Fresco mais quel dommage de limiter à une utilisation Ipad/Iphone ! Mais pourquoi donc n'est il pas possible d'installer Fresco sur un MacPro pour les détenteurs de la licence adobe creative cloud ??? (équipé d'une tablette et grand écran, c'est pourtant aussi confort qu'une tablette)... est-il prévu d'étendre Fresco aux postes fixes mac ?PS : sur windows on peut l'installer autant sur la surface pro que sur une poste fixe et ça fonctionne très bien 🙂 merci

What prevents Fresco V 2.1 from updating/running on my Workstation?Dell XPS running Win 10 64-bit, 16 GB RAM, Nvidia GeForce GTX 1060 6GB, DirectX 12, Direct 3D Feature Level 12.1

Is anyone else having issues with the updated version? When I use a brush suddenly it will freeze and nothing can be done except to exit and re-open the document. There are now issues with starting Fresco. Is it possible to revert back to the older version where there didn't seem to be any bugs? I'm working on a Windows 10 desktop

Is it possible to bend text on the iPad Pro version? 

Is it possible to move the straight edge tool if you are on a tablet that does not have touch? 

Hi,I am an applemac pro user and most of my work is in illustrator drawing and creating designs I want to start to use frescos as the artwork and brushes are the best for water painting etc but... Not sure what is the 1.  best Ipad to get ??2.   Also fresco mentions psd file download also can it be downloaded to A1 illustrator files as well must sound like a silly question but havent read up on it yet Any information  on the two questions would be great  

When I click on "Send to Illustrator", I get the document sent confirmation, but WHERE has it been sent? It doesn't show up in Illustrator. I can't find it on my desktop. It doesn't ask where should it be saved like the Publish a Pdf option does. I can get that to work, but I want the native file to be able to get the layers in Illustrator. Suggestions?