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Participant
Oct 16, 2022 11:13 AM UTC
Question

My gallery is gone and not premium anymore?

Hi 

I was looking at my gallery in fresco and then suddenly logged out. Even though I am paying a subscription through apple.

problem is that I had to sign in with my Adobe ID where I am prompt with payment to Adobe and my entire gallery is gone?

What is this? Where is my drawings? How do I retrieve them?

There is years of work there. 

Is Adobe software not to be trusted anymore?

My subscription still runs on all my apple units?

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2 replies

Community Expert
Oct 17, 2022 2:29 AM UTC

Have you tried signing out? There should be a way to restore your purchase 

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Ged_Traynor
Community Expert
Community Expert
Oct 16, 2022 1:41 PM UTC

Moved to the Fresco forum from Using the Community

 

 

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