Adobe Illustrator 2026 Not Responding on launch - macOS 27

It is just too early to update to MacOS 27. It’s better to wait for announcements by Adobe.

That said: do you have any third party plugins? Equipment like a Wacom, special mouse, whatever? The drivers might not be compatible or need updates if available.

Every time I start Illustrator, it stops responding. If I let it sit for 10-15 minutes, it eventually becomes usable. 

I’ve uninstalled/reinstalled the software; I’ve removed my system preferences; I’ve deleted my UXP files. None of this helps my problem. 

Is there a solution to this problem?

I’ve been having very similar problems since updating my Mac to macOS 27.

I’m currently using Illustrator 30.6.0. I haven’t updated Illustrator yet or tried uninstalling and reinstalling it. I just came across your post because I was actually wondering whether my SVG files might be causing the problem.

For work, I often need quick, simple vector icons. Some of these are SVG files generated with ChatGPT – nothing complicated, just simple vector graphics. My Illustrator problems seemed to start around the same time I began working with these files, so I thought they might be the cause.

But now I’m wondering if that was just a coincidence, since I also updated my Mac to macOS 27 around the same time.

When Illustrator freezes, I can’t do anything and have to restart my Mac completely. Sometimes even my keyboard stops responding after a restart.

So it sounds like we might be experiencing a very similar issue.

Hi tony0vicmizzy,

Thank you for reaching out, and sorry for the trouble you're experiencing with Illustrator. We will try our best to investigate and help you here. In addition to what our expert has suggested, would you mind telling us if you're connected with an external monitor? Since when have you been experiencing the issue?

Please share the crash report and crash log with us by following the steps suggested.

We will make every effort to assist you.

Thanks,

Harshika

It’s just not a good idea to update to a .0 MacOS. Just don’t do it. Wait at least until .1 or better until Adobe and all the other companies officially support the system.

Thanks for the info on the Wacom Driver. I removed all Wacom drivers a while back and made sure to uncheck the Wacom Driver box in my Illustrator preference settings.

Is this thread helpful?

https://community.adobe.com/questions-652/macをgoldengate27-0にアップグレードしたら-illustratorが開きません-1642951

Do you have a Wacom driver installed? Try to remove it, it is not compatible currently.

I am having an issue with Adobe Illustrator version 30.8.2 freezing after I launch it a second time. I have to restart my machine in order to get the application to open and let me work. If I close the app and try opening it again. It opens, but as soon as I try to open a file, it locks up, and I have to force quit. I’ve done all of the steps online, like clearing the preferences and opening in safe mode. I’ve even uninstalled the app and done a clean install. Still get the same problem. I’m I the only one with this issue? My Mac is running the latest OS 27 version on an Apple M3 Ultra Mac Studio. It's very frustrating to have to restart my machine every time I need to open Illustrator after I’ve closed it. If anyone has a suggestion on how to fix this, please share. It all began when I updated to OS 27.