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Question

Art board keeps switching to landscape

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I've never come across this issue before. When clicking on an art board that is 1080x1920, the art board switches to landscape. This isn't specific to this project. Happens with new documents as well. Any help would be greatly appreciated.

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Rudolph PratherAuthor

Participant

I've ended up uninstalling AI and clearing all previous settings and then reinstalling. Seems to have fixed the issue for the time being.

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li15C2

Known Participant

I have the same issue. I reset the prefrences and I thought it helped but it didn't. Later, I reset my computer, deleting everything (I had to do it with no relation to the problem) and the problem still occures.

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Impressive_Gazelle5C70

Participant

I've been having exactly the same issue, My artboards just randomly change orientation. It's very frustrating

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subs323336422mh8

Participant

After updating my software, I recently encountered an issue with artboards. The artboards were automatically shifting from portrait to landscape or vice versa. Although it wasn't a big deal for me to make the necessary changes, I can understand how dealing with hundreds of artboards could be a major inconvenience. This issue has been causing me quite a headache.

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Artboard_issue_1.zip

Ton Frederiks

Community Expert

Here is another mention of this problem and a link to a UserVoice bug report:

https://community.adobe.com/t5/illustrator-discussions/art-board-keeps-switching-to-landscape/m-p/14494001

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Ton Frederiks

Community Expert

Also check this UserVoice report:

https://illustrator.uservoice.com/forums/601447/suggestions/48122324

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Monika Gause

Community Expert

Which system is it?

Does it happen. to all projects? Also newly made ones?

Does it happen after rebooting the system and resetting the preferences?

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Camaron0101

Participant

Illustrator keeps switching my artboard to landscape on it's own without me doing anything. One moment its portrait, then Illustrator switches it to landscape. VERY ANNOYING.

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kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

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