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Artboard Rotation while using touchpad for zoom in Illustrator 25.3

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Hi, recently I faced a new problem. When I use the trackpad for zoom-in/out the artboard keeps rotating. I don't know how can I fix this problem.

J

joannem27208843Correct answer

Participant

Hi I solved this problem by going to macbook System Preferences> Track Pad >Scroll and Zoom > Rotate and uncheck rotate with two fingers .

Hope this helps if there isn't already another solution that i have missed.

Jo

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Francisco GyG

Participant

Hi guys,
How can I turn off, Rotate View?

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Doug A Roberts

Community Expert

In what way is it activating that you don't want? Via trackpad gestures?

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Francisco GyG

Participant

Exactly!

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Chaz5C40

Participant

I'm trying to work on a new project and I just rotating the canvas but I'm not clicking R or anything to rotate. But now I can't change it back to straight. How do I change it back without starting over and keep it from happening.

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Doug A Roberts

Community Expert

Reset the rotation by double-clicking the rotate view tool in the toolbar, choosing reset from the view menu, or using the contextual tool controls in the bottom left of the screen:

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RL090593

Participant

please fix. its annoying, it happens every time i need to zoom or move the canvas (NOT ROTATE), its preventing my workflow and this is just about the last straw before i cancel my membership and switch to afinity. no one asked for this. i've never needed this feature nor will i ever need this feature.

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m1b

Community Expert

I agree that this should be a preference setting that we can turn off. "Trackpad rotate gesture rotates view"?

In the meantime, if you are using a mac, and don't use rotate gesture in other apps, you can turn it off in system preferences > Trackpad > Scroll & Zoom:

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mike.deraco

Participant

those are great reset tricks but yes I have been dealing with the same issue. If you are on a mac you can create a keyboard shortcut key too but Adobe needs to have a setting to turn that off.

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josh.creative

Participant

...i can't work like this

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Henry5CAC

Participant

Hi, maybe I just haven't found this yet, but is there a tool that will allow me to suppress or lock the rotate view feature? The new mac book pro's have a trackpad that is so large that it is almost impossible to navigate the artwork without accidentally knocking it into a 5-15 degree tilt..... If this doesn't exist, I hope it gets added asap.

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pixxxelschubser

Community Expert

Sorry, that's the only answer right now:

Hi.

Apparently, is not possible to disable the Rotate View feature.

But you can add a comment and vote there for example:

https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/43637925-canvas...

By @pixxxelschubser

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Albertine3

Inspiring

This new option of rotating the view in Illustrator is probably great for some users but it's just awfull for me! It keeps rotate when I really don't want, it makes me mad!! How can I unable this option ?

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Anna Lander

Inspiring

Well, Rotate View tool doesn't start working spontaneously, just don't call it (make sure to use the H shortcut for Hand, not Shift+H which is for Rotate View). You can also edit the Tools panel and delete the Rotate View tool from there.

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Doug A Roberts

Community Expert

It may do if you're using touchpad gestures to zoom.

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chloem43901419

Participant

It keeps rotating by accident and I absolutely hate it.

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pixxxelschubser

Community Expert

Hi.

Apparently, is not possible to disable the Rotate View feature.

But you can add a comment and vote there for example:

https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/43637925-canvas...

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Cat Monroy

Participant

Yo utlizo mi trackpad y si muebo mis dedos para hacer zoom hay ocasiones que me rota todo el lienzo por la nueva función que tiene illustrator y no quiero que rote!

Cómo bloqueo esta función o cómo puedo regresar a su angulo original?

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Myra Ferguson

Community Expert

It doesn't appear there's a way to lock it. I saw that there is a feature request for a lock on the Illustrator Uservoice site. You could upvote it and add any comments there for the Illustrator team.

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