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Anonymous
November 2, 2005
Question

Can't save in Illustrator CS2

  • November 2, 2005
  • 199 replies
  • 63891 views
Hi Group,
I posted on the 25th Oct:-
"Have updated to CS2, everything fine except in Illustrator.

When saving work in the "Save as" or "Save a copy" I get "an unknown error
has occurred"

Even if I open work made prior to the upgrade from CS and then amend it, I
get the same "an unknown error has occurred", when I try to save it

I can save in other formats without problem, but I can't save my work in the
Illustrator format to return to later.

I have uninstalled and reinstalled without success.

Please has anyone else come across this, or can anybody advise a solution to
this problem?

Thanks in advance to all those that take the time to reply.

David "

Since then I have checked the Adobe forum for Illustrator and there appears
to be considerable traffic on this apparent "BUG" in illustrator, it also
seems to be hitting CS as well as CS2.

I find it amazing that Adobe can release software with problems such as
this. How can their credibility withstand issuing software that can't even
save in its own natural format.

It would appear that this bug was evident way back in March, yet here we are
still suffering in November, more that 8 months and still no word from
Adobe.

Any self respecting company would have pulled the offending software from
the shelves until they had a solution, yet Adobe seems not to have even
responded to the problem.

I'm sure there must be thousands of us out here that paid for this defective Adobe software and received a load of junk for their money.

If you feel as strongly as I do about it, how about a mass mailing to the
Adobe forums and let them know how you feel.They might eventually get the
message.

David
    This topic has been closed for replies.

    199 replies

    Show previous replies
    H
    Harron_K_Appleman
    Inspiring
    April 9, 2008
    Thanks for getting back to us, Gillian.
    _
    _Gillian_Lamb_
    Participating Frequently
    April 8, 2008
    Success - Message #141 - did the trick for me ---sigh - nothing else worked. Wonderful!
    _
    _Gillian_Lamb_
    Participating Frequently
    April 8, 2008
    Just spent a loooong time reading - going to try a few things!!<bg><br />Thanks - fingers crossed.
    H
    Harron_K_Appleman
    Inspiring
    April 8, 2008
    Nobody reads post #1.
    _
    _Gillian_Lamb_
    Participating Frequently
    April 8, 2008
    Yes - use "Ctrl 3" after selecting your object to hide it on screen.
    However I have found something else out - can save a proper Illustrator CS2 file with text showing if you uncheck the "create PDF compatible file" box when the save options appears.
    So some success. I am sad that I cannot save out into a.pdf file though for my students of my website - that grieves me. I have managed to copy and paste into a paint programme to save as a .jpg but I did really want a .pdf... never mind.
    Hope this helps a little.
    _
    _bruno_julier_
    Participant
    April 8, 2008
    Ha I finally understand the way you hide the text : you probably use a mask , that way indeed it is possible to save. ( yesterday I only clicked on the eye near the layer for hiding it...)
    Thanks.
    _
    _Gillian_Lamb_
    Participating Frequently
    April 8, 2008
    Ok... even with a couple of layers so long as I hide the text I can save, I must not be doing anything too complicated like you are though.
    How would I supress a layer? Of course now I can't get the help file to run - sigh.
    _
    _bruno_julier_
    Participant
    April 7, 2008
    It doesn't save with my CS2 even if I hide the text , I must suppress the layer with text if I want to save the file...
    _
    _Gillian_Lamb_
    Participating Frequently
    April 7, 2008
    Thank goodness for forums - I thought all was lost - Installed CS2 with Windows Vista. Couldn't save the files when there was text visible. Found that if you just hide the text and save then the file will save - thank you nph for the phrase - "turn off visibility of the the layers prior to saving" . That was enough for me to try out the "hide" the text before saving route.
    _
    _natalie_prodan_
    Participant
    March 30, 2008
    I've learned from my own experience that uninstalling CS3 and then reinstalling the entire suite fixes the issue. Since my last post in February 2008 I've not had an issue and have worked extensively between AI and PSD.
    Show more replies
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