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Inspiring
May 25, 2026
Question

Freeform Gradients Missing or Causing Crashes After Latest Illustrator Update

  • May 25, 2026
  • 2 replies
  • 24 views

Since updating to the latest version of Illustrator (Regular version) I have not been able to use freeform gradients, I have a client document with multiple versions and use of freeform gradients within it and since the update either I don’t see any fill in the gradient or the app crashes altogether. i have installed a previous version of illustrator and the problem is fixed, I guess this post is just for anyone who is experiencing a similar issue and to flag it for adobe.

    2 replies

    Abhishek Rao
    Community Manager
    Community Manager
    May 25, 2026

    Hi ​@Keegan35548218sbey,

     

    Sorry to hear you’re experiencing this issue.

    Adding to the expert suggestion, could you please confirm the exact Illustrator version and your operating system details? I tested this on my end but was unable to reproduce the same behavior so far.

    In the meantime, please try disabling GPU Performance from Illustrator Preferences and check if that improves the behavior. You can also switch between GPU and CPU preview modes via:
    View > Preview on GPU
    View > Preview on CPU

    Additionally, please update your GPU drivers directly from the Intel / NVIDIA / AMD website instead of relying only on system updates.

    Could you also confirm whether this happens only with a particular file or with all files containing freeform gradients? It would help if you could test both:
    creating a brand-new freeform gradient in the latest Illustrator version,
    and opening older existing freeform gradient files.

    I also checked for any submitted crash reports associated with your community email address but could not find any so far. If you see the Adobe Crash Reporter dialog when Illustrator crashes, please submit the crash report and share the email address used via DM so I can help check the logs further from our side.

    Reference:
    https://helpx.adobe.com/illustrator/kb/crash-next-steps.html?linkId=100000357094820

     

    Looking forward to your update.
    Abhishek

    Monika Gause
    Community Expert
    Community Expert
    May 25, 2026

    I have tried with my own documents, but they work. Can you perhaps put one of the gradient objects (not the complete file) into a new document and share it?