Graphics error without reasons. I have only one question: why?

Forum|Forum|11 months ago
February 11, 2025
2 replies
2874 views

This problem has appeared some day ago and I don't know why. I didn't work on them recently and every graphics with this logo appear wrong. It's a firm's logo and I have a big problem.

I hope in your aid!

Davide

Correct answer Monika Gause

Does it work better in CPU preview?

So these are older files? How old?

N

nando_0309Author

Participating Frequently

I'm dying

LOGO_FERROMETAL_-_vers-_orizzontale_BIANCO.pdf

LOGO_FERROMETAL_-_vers-_orizzontale.pdf

LOGO_FERROMETAL_-_vers-_ufficiale.pdf

LOGO_FERROMETAL_-_vers-_ufficiale_BIANCO.pdf

Monika Gause

Correct answer

Community Expert

Does it work better in CPU preview?

So these are older files? How old?

A

Anubhav M

Community Manager

CPU is correct - while GPU is not?

Then it's an issue between Illustrator and your graphic card. A driver update, a system update, something like that. Are there settings in the driver that you could change?

Hello @nando_0309,

Would you mind performing a clean reinstallation of the GPU drivers (Intel / NVIDIA / AMD) and setting the Graphics Preference to High-Performance for Illustrator (https://adobe.ly/3X05nm3) as Monika suggested, and checking if it helps?

Looking forward to hearing from you.

Anubhav