Participating Frequently

Answered

Illustrator Adobe Review Link

Forum|Forum|3 months ago
October 1, 2025
14 replies
4309 views

My illustrator review links aren't working. When I send them it comes up with a 404 error and if i open them they background is blank it doesn\t show the artwork. I have updated my illustrator and I have also tried creating new links.

Bug

Correct answer Anubhav M

Hello everyone,

Thanks for your patience. The issues related to Share for Review links not working and missing options for commenting have both been resolved. Kindly try re-opening your links and let us know if it helps.

Anubhav

M

Mandy - InView Style

New Participant

As of today, I am also affected. I was able to respond to the comments within the Illustrator file, but after (successfully) updating the review link, the error appears in the browser.

meelism81757143

New Participant

Issue hit me today. I can see all my links in the https://www.adobe.com/files/links but all the links produce:

Error 404: Asset not found

This asset isn’t available. Try checking the URL or visit a different page

Adobe, get your thing together! This is very annoying.

D

Derek29569933q9ab

Participating Frequently

Review links are not loading on InDesign or Illustrator. It was fine for awhile, but back to not working.

D

Derek29569933q9ab

Participating Frequently

Review links are not loading on InDesign or Illustrator. It was fine for awhile, but back to not working.

leo.r

Community Expert

There are still widespread issues with Share for Review, you can check existing threads such as these ones:

https://community.adobe.com/t5/indesign-discussions/indesign-share-for-review-links-not-working/m-p/...

https://community.adobe.com/t5/indesign-discussions/indesign-share-for-review-links-not-working/td-p...

D

Drew5C86

New Participant

Based on personal experience, this is still an active issue as of October 7, 2025. Anyone including me who uses the share links see the 404 error.

N

NerdyLady 9

New Participant

Yes, still seeing this problem.

Robin Moser
Marketing Specialist
[signature_894258383]<>

[personal info removed by moderator]

A

Anubhav M

Correct answer

Community Manager

Hello everyone,

Thanks for your patience. The issues related to Share for Review links not working and missing options for commenting have both been resolved. Kindly try re-opening your links and let us know if it helps.

Anubhav

B

brand00

New Participant

Bumping this to say all InDesign review links are showing as 404 errors for me as well. Cleared cookies, tried different browsers, tried InCognito, still a 404 error.

T

TomTautz

New Participant

doesnt work for me neither. again. 40 error.

SondraJoyce

New Participant

This is still not working. I can't leave a comment on any of my files nor can anyone I sent the files too. Any one have any clue when this will be fixed?

R

rhc_here

New Participant

I am now having this issue with my Adobe Review links but all of comments are being shown as unmapped. Has there been any updates to this??

A

Anubhav M

Community Manager

Hello everyone,

I am currently checking this behavior with the product team. I will update this thread as I have more info.

Please don't hesitate to contact us if you have any further questions or require assistance. We'd be happy to help.

Anubhav

MartinBarnesCreative

Participating Frequently

Hi Anubhav,

Per other contributor's comments - I've gone to check all my review links today, and I too am still getting the 404 error message, some 5 days after reporting and your resolution notice.

I've done everything other people have guided me to do (clear caches, install all updates etc.), but even new links created today are immediately coming up with the 404 message.

Now causing me even more issues with a number of clients, as the review links make for far easier collaborative reviewing on their part - I've already lost one job because I'm not permitted to email the client with attachments (and it's not feasible for me to send them printed proofs either).

Really need this sorted ASAP please!

C

cindy_0974

Participating Frequently

Hello,

Following Anubhav's message stating that the issue has been resolved on the backend, I can confirm that it's still not working on my end.

All my review links still show the 404 "Asset not found" error, both for my old links and new ones I create.

I've tested on multiple browsers and devices - the problem persists.

Is there any specific action I need to take on my side for the fix to be effective on my account?

Thank you,

O

oceane_1733

New Participant

Hi, maybe try to delete all cookies and history on your browser 🙂

C

cindy_0974

Participating Frequently

It hasn't changed anything 😕😕

MartinBarnesCreative

Participating Frequently

Is anybody having issues with Share for Review links, both for existing and new ones?

I am able to create the links, but when reviewers try to look at them, they're coming up saying the page can't be found - three people have emailed me over the last day or two saying the same thing - but when I go to view files, I can see them on CC?

Bit irritating, as I'm having to go back to saving and emailing restricted PDF proofs!

Ton Frederiks

Community Expert

Saw this mentioned today: https://community.adobe.com/t5/illustrator-discussions/tous-mes-liens-de-r%C3%A9vision-affichent-erreur-404-sauf-pour-moi-conversion-pdf-urgent/m-p/15530338#M454707

MartinBarnesCreative

Participating Frequently

Eactly the same issues I'm having - all links working and previewing fine a day ot two ago, started seeing issues yesterday and carrying on today.

Just waiting for Adobe to answer and sort it out!

Doug A Roberts

Community Expert

I'm seeing the same thing. It might be a CC issue rather than Illustrator specifically.

A

Anubhav M

Community Manager

Hello everyone,

The team has resolved this issue in the back end, and the links should start working again within the next few hours.
Please don't hesitate to contact us if you have any further questions or require assistance. We'd be happy to help.

Anubhav

A

ashley__9890Author

Participating Frequently

Hi There 🙂

When we can we expect for this to start working?

I am still getting error 404 messages when opening the links.

Show more replies

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded