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J
Jays.L
Participant
December 1, 2022
Answered

Illustrator can't create or open any file on mac

  • December 1, 2022
  • 2 replies
  • 627 views

The Illustrator crush and get a 'busy' cursor when i try to open any file or create a new file since this morning. Illustrator is installed on Mac OS Monterey. And i tried to reinstall the app or reset the preferences it doesn't worked. Any help would be appreciated. 

This topic has been closed for replies.
Correct answer Jays.L

Im able to solve the problem with help from defaultoj575640rdf9's post.

Which is typing in the terminal

sudo atsutil databases -remove

and restarting the Mac everything worked fine.

2 replies

J
Jays.LAuthorCorrect answer
Participant
December 1, 2022

Im able to solve the problem with help from defaultoj575640rdf9's post.

Which is typing in the terminal

sudo atsutil databases -remove

and restarting the Mac everything worked fine.

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