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Illustrator can't create or open any file on mac

Forum|Forum|3 years ago
December 1, 2022
2 replies
627 views

The Illustrator crush and get a 'busy' cursor when i try to open any file or create a new file since this morning. Illustrator is installed on Mac OS Monterey. And i tried to reinstall the app or reset the preferences it doesn't worked. Any help would be appreciated.

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Correct answer Jays.L

Im able to solve the problem with help from defaultoj575640rdf9's post.

Which is typing in the terminal

sudo atsutil databases -remove

and restarting the Mac everything worked fine.

Jays.LAuthorCorrect answer

Participant

Im able to solve the problem with help from defaultoj575640rdf9's post.

Which is typing in the terminal

sudo atsutil databases -remove

and restarting the Mac everything worked fine.

Community Expert

Community Expert

You could try:

https://community.adobe.com/t5/illustrator-discussions/sorry-illustrator-has-encountered-an-error-and-needs-to-close-error-205/m-p/13196475#M335862

and

https://community.adobe.com/t5/illustrator-discussions/workspace-not-appearing/m-p/13349844#M343850

Jays.LAuthor

Participant

Thx bro!