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Hamishmash
Participant
October 13, 2014
Answered

Illustrator CC 2014 running EXTREMELY slow on brand new 6 Core Mac Pro with 64Gbs of Ram. This can't be right :(

  • October 13, 2014
  • 47 replies
  • 32260 views

Hi,

I've just picked up a brand new 6 core Mac Pro and I am having some serious lag issues with Illustrator CC 2014. I am just trying to select relatively simple objects (an illustration of the side of a coin) and there is a massive delay between when I click on an object and when it actually becomes selected.

Someone please tell me they know how to fix this? Please

    This topic has been closed for replies.
    Correct answer LeBay

    My company recently "upgraded" my OS to Windows 8.1. (from a pre-Windows 8 OS) and I am now experiencing terrible performance when using Illustrator CC 2014. (2014.1.0 release   -   18.1.0 (64 bit)). Most problematic is that every 5-10 seconds the entire screen goes black (not responding) for 3 seconds. I had a similar problem with Illustrator CS a year or so ago - I solved that problem by turning off auto-updating linked files. So, I'm suspicious that this problem also has something to do with Illustrator accessing the server but in this case I don't know what is initiating the server access.

    Another colleague of mine using Windows 8 downgraded from "Illustrator CC 2014" to "Illustrator CC" and no longer has the (not responding) hic-up problem.

    47 replies

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    K
    kaeamedia
    Participant
    May 5, 2015

    after the two fixes above in illustrator cc Im still experiencing

    file open - nothing happens

    file place nothing happens

    fix - quit illustrator and restart - open file from the folder lol

    PS CC

    A wierd warning popping when I want to open a file nothing opens just the warning

    fix quit out and start again

    for those of you out there in yur 40s and this is your career you started like me on photoshop 2 or 3 on an lc 6/100 60 and even on the quadras lol

    this is the first time Ive had seen so many bugs in adobe software

    why I bought it the curve tool astute dont have a curve tool and I work alot with them and the funky title branding it looks cool visual consumer glutton lol

    so yeah now going to look at how to stop my monthly subscription  will proabably have to go to that forum next lol

    an d evert back to CS6 im outputting to many jobs to have these hold ups

    J
    jewel polyhen
    Participating Frequently
    May 5, 2015

    now i'm having more problems than before >:

    1. app is slow

    2. if i go to the desktop when i'm saving it crashes

    3. can't see some windows such as appearances and brushes and more...

    4. the swatches window is stuck and i can't choose colours from it

    me and my staff are very frustrated

    anybody can recommend other application instead of adobe?

    K
    kaeamedia
    Participant
    April 24, 2015

    Same problem huge expectations of cc are now reduced to this reality

    cannot open files - need to quit and restart illustrator

    cannot place files - quit restart

    so much lag on everything its like is this a joke have adobe really released somthing and marketed this next big thing and after taking the plunge the pool is dry

    K
    kaeamedia
    Participant
    April 25, 2015

    ok found a fix I think still to test but while i have the fresh links in my browser go here

    https://www.java.com/en/download/mac_download.jsp?locale=en

    and if you use chrome follow the instructions

    if i dont post back it was fixed

      M
      mortenn82399989
      Participant
      May 4, 2015

      Whatever installing this java version did it helped massively on my lag issues, hopefully it will stay stable.

      J
      jewel polyhen
      Participating Frequently
      April 19, 2015

      i got the same problem running cc14 on an old mac pro

      2 x 2.4 GHz Quad-Core Intel Xeon

      14 GB 1066 MHz DDR3 ECC

      Yosemite 10.10.3

      i have to postpone the perchace of the new mac pro until this is resolved

      J
      jewel polyhen
      Participating Frequently
      July 30, 2015

      replying to my own post

      now i got the new pac pro:

      3 GHz 8-Core Intel Xeon E5

      32 GB 1866 MHz DDR3 ECC

      OS X Yosemite 10.10.4

      using photoshop, Aperture, iMovie, Final Cut Pro and some 3D games it works like a monster on steroids but when it comes to illustrator it gets frustrating.

      i tried every suggestion on this chat, from other chats and from multiple phone calls to the adobe support, in the end i got some improvement but its still frustrating.

      after years of working with adobe this is the first time i'm disappointed

        K
        kparmer
        Participant
        April 1, 2015

        Yes. WHEN will Illustrator CC be usable on Yosemite? This is so ridiculous!!

          E
          Exactly13
          Participant
          March 19, 2015

          Same machine as OP and same issues.

          Is anyone from Adobe reading this?

          Leo_Aguiar
          Leo_Aguiar
          Participant
          March 4, 2015

          When will these Yosemite/Illustrator CC bugs be fixed?

            B
            biasdeathjam
            Participant
            March 4, 2015

            makes no sense, I am running on a 1gb, atom 1.8 GHz intel HD graphics 7ich display tablet, running smooothhhhh with lots of objects

            wizardlab
            wizardlab
            Participant
            March 4, 2015

            Which O.S. you are using? probably Windows 7 which Illustrator CC works just fine. Our problem is Illustrator CC and Indesign CC running on Yosemite, there are severe bugs. However rest of the CC apps like Photoshop and Dreamweaver works great. 

            B
            biasdeathjam
            Participant
            March 4, 2015

            Windows 10 yo

            Leo_Aguiar
            Leo_Aguiar
            Participant
            March 4, 2015

            I have a large art board and an intricate vector pattern repeated a few times. Every simple manipulation of any object brings up the beach ball on a MacBook Pro (Retina, 15-inch, Late 2013), 2.3 GHz Intel Core i7, 16 GB 1600 MHz DDR3, NVIDIA GeForce GT 750M 2048 MB. WTF?

            sdsf00000000000000
            sdsf00000000000000
            Participant
            February 23, 2015

            I've been struggling with this slowness for days, and I have 20G RAM and i7 2.4Gh CPU Performance and memory are not being maxed out, quite the opposite actually...

            Illustrator is slower than Id or Ps. Ps actually has no problems. I think something is going on with linking files - I'm working with very simple rectangles and lines with no effects, but using a lot of linked photos from my work's server. I packaged each artboard and that seemed to help - including copying all fonts each time, but this didn't help much. Saving still taking forever even though I'm working 100% locally. Opening and closing the file is faster. Hope that helps some.

            Angieaaa
            Angieaaa
            Known Participant
            January 28, 2015

            I agree  - running at the pace of a dead  snail! In fact I think it died twice!

            Extremely frustrating!

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