Participant

Question

Illustrator CS5 Crashes on save and quit on MAC OSX Sierra

Forum|Forum|9 years ago
January 30, 2017
6 replies
11925 views

I have just updated to Mac OSX Sierra and freshly installed Illustrator CS5 Standard on my machine.

Installation all went well with no issues but when I close the application or quit the app a msg window appears saying the application quit unexpectedly.

Also preferences in the pref panel do not save in the menu layouts after crash...

Is there a fix for this?

I really do not want to move over to CC just yet but feel this may be the issue.

thanks in advance

This topic has been closed for replies.

L

lesliel1

Participant

Changing the name to lib.bak did not work. Any other solutions? Thanks!

B

bigglass

Participant

This worked to get around the locked password on terminal...Forma thank you for that link!

Running macOS High Sierra and illustrator CS5

And for those not wanting to use Terminal, double click your hard drive icon on the desktop, and navigate to Library->Application Support->Adobe->CS5ServiceManager. Click on the folder named “lib” and rename it to “lib.bak”. You may be prompted for your password on your Mac. Feel free to launch Illustrator and it should quit like it should, peacefully.

Fix Illustrator CS5 Crashing in OS X El Capitan « Schwie's Pad

A

anneb57207080

Participant

I dont have a lib.bak file

B

Bernd68

Participant

Cool, that worked for me. I just renamed the Folder. It is not a file.

F

forma

Participating Frequently

I had the same problem with Adobe Illustrator CS5 and Mac OS X Sierra.

The following worked for me:

1) Quit Illustrator if it is open.

2) Open “Terminal.app”.

3) Paste the following command at the prompt: sudo mv /Library/Application\ Support/Adobe/CS5ServiceManager/lib /Library/Application\ Support/Adobe/CS5ServiceManager/lib.bak

4) Enter your password when prompted and then press “enter”.

Found it here: Fix Illustrator CS5 Crashing in OS X El Capitan « Schwie's Pad

kalync87884577

Participant

Hi - I've attempted to do this, but when the password prompt comes up I cannot type the password in because a lock shows up. Any suggestions?

Monika Gause

Community Expert

kalync87884577 schrieb
Hi - I've attempted to do this, but when the password prompt comes up I cannot type the password in because a lock shows up. Any suggestions?

Downgrade the system or upgrade Illustrator to CC.

CS5 and Sierra are not compatible.

A

anacathena

Participating Frequently

For all interested in running pre cloud adobe products.

This info may be CS5 specific. You can learn more about compatibility between OS X versions, various software types, java, etc. here:

http://roaringapps.com

CS5 is compatible with Sierra. It requires you to install the older version of Java, Java SE6 (See link below).

Cloud Creative may not Sierra compatible yet?

Download Java for OS X 2015-001

https://support.apple.com/kb/dl1572?locale=en_US

Click the "download button," ignore the links there.

Monika Gause

Community Expert

nickw1892 schrieb:
I really do not want to move over to CC just yet but feel this may be the issue.

Why do you install a modern operating system when all you want to do is run outdated software that doesn't even use all the features of your modern system? It's not even 64 bit.