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Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
January 29, 2017
Question

Install previous versions of Illustrator

  • January 29, 2017
  • 363 replies
  • 34982 views

Need help downloading or installing Adobe Illustrator? You’re in the right place!


Whether you’re looking to install Illustrator, explore older Creative Cloud versions, download non-subscription software, or troubleshoot installation errors, our community has all the resources you need. Check out the links below to find the right support and get your apps up and running smoothly!
 

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Install older apps


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Installation error codes and solutions


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    363 replies

    Show previous replies
    H
    haralda33425997
    Participant
    December 11, 2017

    upgraded to Mac-OS High Sierra, when trying to install AI there was the failure-message below -- Adobe Support Advisor is no longer provided -- please need help

    @mj
    Community Expert
    @mjCommunity Expert
    Community Expert
    December 11, 2017

    See John T Smith​ 's recommendations on this thread. It talks to El Capitan, but principle is the same.

    Troubleshooting the installation issues for non-CC versions of Adobe apps

    You can check compatibility here:

    https://roaringapps.com/apps?platform=osx

    And Adobe's minimum specs for older versions here:

    Older versions of Adobe Illustrator system requirements

    This gives you an idea against which OS they have tested.

    HTH

    D
    dub7mar
    Participant
    January 29, 2017

    I've already bought the application but I cannot download it... Whenever I try to download it, It displays the message : "This computer does not meet the minimum system requirements for Illustrator. Please refer to the system requirements in the Help documentation for a full list of hardware and software requirements for Illustrator" Although, I have checked my current mac version, which is Sierra (10.12) and it should meet the system requirements including my RAM...

    Michael Riordan
    Michael Riordan
    Inspiring
    January 29, 2017

    These are the requirements for mac. Which model/year computer do you own?

    macOS

    • Multicore Intel processor with 64-bit support
    • macOS version 10.12 (Sierra), Mac OS X version 10.11 (El Capitan), or Mac OS X version 10.10 (Yosemite)
    • 2 GB of RAM (8 GB recommended)
    • 2 GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
    • 1024 x 768 display (1280 x 800 recommended)
    • Optional: To use GPU Performance: Your Mac should have a minimum of 1 GB of VRAM (2 GB recommended), and your computer must support OpenGL version 4.0 or greater.
      • To check for VRAM values: Choose Mac > About This Mac (Graphics information).
      • To find out if your computer supports the required OpenGL version (4.0 or later), see this Apple Support document.
    • Internet connection and registration are necessary for required software activation, validation of subscriptions, and access to online services.*
    thatmimi
    thatmimi
    Participant
    March 24, 2018


    plus I had enough storage but why I can't install it? Is something wrong?

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