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Inspiring
February 14, 2023
Answered

[Performance] Unable to open PDF - Unknown Error

  • February 14, 2023
  • 4 replies
  • 2367 views

Hi, I have a problem:

I can't open a pdf file created by autocad in Adobe I. Can anyone tell me how I can fix it? 

 

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This topic has been closed for replies.
Correct answer Antonello28401229qtql

Grazie del tuo suggerimento, ho provato a salvarlo in .PS e aprilo in Adobe i. quindi ho salvato in pdf, funziona

4 replies

Met1
Legend
February 14, 2023

Can you open it in Acrobat?

If you can, save as to eps, open eps in Illy...

If you can't, go back to AutoCad and export in a different way, there's something not quite right with how it's saving to pdf if you can't open it in Acrobat...

Antonello28401229qtqlAuthorCorrect answer
Inspiring
February 14, 2023

Grazie del tuo suggerimento, ho provato a salvarlo in .PS e aprilo in Adobe i. quindi ho salvato in pdf, funziona

Community Manager
February 14, 2023

Hello @Antonello28401229qtql,

 

We understand that encountering technical issues can be frustrating. We are here to help and would like to suggest trying to open the PDF in a different application like Acrobat and resaving it as a PDF to check if it helps. If not, kindly share the file here or via DM (https://community.adobe.com/t5/illustrator-discussions/share-your-files-in-6-simple-steps/td-p/12967531) so that we can review it on our end. We appreciate your time and effort in helping us resolve this issue.

 

Looking forward to your response.

 

Thanks,

Anubhav

Inspiring
February 14, 2023

Grazie del vostro suggerimento, ma ho provato a salvarlo in .PS e aprilo in Adobe i. quindi ho salvato in pdf, funziona

Monika Gause
Community Expert
Community Expert
February 14, 2023

Illustrator is not a general purpose PDF editor and PDF was never meant to be edited. Your best bet is to send the file to that address.

Inspiring
February 14, 2023

Ok ma non ho capito cosa intende per INVIARE IL FILE A QUELL'INDIRIZZO

Monika Gause
Community Expert
Community Expert
February 14, 2023

I was referring to the e-mail address mentioned in the error message.

sishamIAGD
Community Expert
Community Expert
February 14, 2023

Sorry, can you write the error so it can be translated?

Inspiring
February 14, 2023

Il messaggio di eerore è il seguente:
è stato rilevato un errore sconosciuto.