Pink Screen Glitch in Illustrator 29.6.1 on macOS Monterey

Forum|Forum|8 months ago
July 21, 2025
2 replies
721 views

Operating system: macOS Monterey; 12.7.6. (2015)

Hardware: iMac Retina 27in 2015. 24gb

Illustrator: 29.6.1 (latest update)

When composing artwork in Illustrator the screen regularly glitches with pink overlays. It's becoming more frequent now and making working in this environment distracting and difficult.

I've reset Illustrator back to its factory setting but the problem persists.

I have to zoom out and back in to clear the screen of pink screen but as soon as I add text or import a image the pink screen reappears.

Bug

Monika Gause

Community Expert

This is an old issue that has been reported a couple of times since 2021 at least. I do not know if there are solutions:

https://community.adobe.com/t5/illustrator-discussions/illustrator-v27-8-1-m1-chip-startup-illustrator-crash-issue/td-p/14048281

Rene Andritsch

Community Expert

Hi @Monika Gause the iMac Retina from 2015 still runs on Intel architecture. Difficult to say if the age of the machine contributes to the problem.

Monika Gause

Community Expert

This is kind of widespread, it has even been reported for Windows.

https://community.adobe.com/t5/illustrator-discussions/pink-screen-when-loading-opening-adove-illustrator/td-p/14416690

If you search for it there are probably more reports.

Rene Andritsch

Community Expert

Have you also tried to change your GPU performance settings to see if it makes any difference? https://helpx.adobe.com/illustrator/kb/gpu-performance-preview-improvements.html?x-product=Helpx%2F1.0.0&x-product-location=Search%3AForums%3Alink%2F3.7.2-dev.2

J

jimt78813284Author

Participant

Thanks Rene. Yes, tried that, same problem persists unfortunately.

Rene Andritsch

Community Expert

Your hardware still is compliant with Illustrator’s system requirements. I will try to get someone from the Illustrator team involved.

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