Spacebar not working as quick hand tool on MAC – Adobe Illustrator

One of the solution I tried and it worked:: Hi everyone who doesn't find answer yet for this problem. I had face the same problem just find the solution. I has to do nothing with the Adobe. It is the Windows 10 touch pad probem(not actually a problem). I am using my HP Laptop faced the problem and find the solution. This problem happens not only in Adobe softwares. To check go to your desktop and click space bar thentry move the cursor using touch pad it didn't work there too. I have Synaptics Touch pad. This for Windows 10 users Start>Settings(icon)>Devices>Touchpad>Additional Settings  on Device Setting tab click Setting Button then click PalmCheck-Enhanced(double tab it) keep the slider to OFF position then Apply. Problem Solved. I hope this works for Windows 8 or 7 users too but these options were in different place. MAC users also try rephrasing your question in the Google search as "Cursor not moving by clicking spacebar" something like this and dont mention Adobe or any software specific....  Thanks Happy Creating!!!

I am having the same issue with my spacebar, i had earsed my macbook air and reinstalled the OS. i have no software running except illustrator. i tried reseting the preferences too, and i'm stuck i have work to do beofre the deadline.

I had the same problem. I figured out it was Microsoft Outlook that Hijacked the spacebar.

Got a new Macbook Pro 16" running Catalina and all 2020 apps have disabled Spacebar/Hand function.

HI EVERYONE! 

it;s working again, I don't know what happened, but it's working \o/

thanks everybody! 

Hello, is Chrome running? Some users reported that if it started before other programs, it hijacks the spacebar.

see: https://community.adobe.com/t5/indesign/spacebar-indesign-2020-not-working-on-macos-catalina/td-p/10837756

I have the same issue after updating Mac OS.
Pls let me know when you found a solution

Maybe try to go to your System Preferences on Mac and see if under Keyboard Shortcuts, if "Spotlight" is using the space bar for a shortcut (which that can be turned off), or check under  System Preferences "Mission Control" or "Accessibility" menus to see if the space bar is assigned as a shortcut to another tool? When hitting the space bar, does it launch another window or program? 

What does happen when you use the spacebar? What is most likely happening is that some other program is using the spacebar as a shortcut and superceding Illustrator and Photoshop. Try rebooting your computer and only opening Illustrator or Photoshop and see if the shortcut now works. Then you can try launching other programs until you find out which one is causing the conflict. You may also want to try simply typing an "H" (with no text active) whenever you want to quickly get the hand tool in either program.

I don't think that this is an issue of corrupt preferences since it is happening for both Illustrator and Photoshop.

Hi Fernanda,

Thanks for reaching out. I would request if you can share a few more details like:

1. The exact version of  Illustrator and the macOS.
2. Please try closing all the application and reboot the device and after that please launch Illustrator only and then check again. This is just to ensure none of the other applications are not conflicting with the app.
3. If that doesn't work, please try resetting the preferences by following the steps(for latest version) below:

• Close all Adobe applications. 
• Go to locations 
• ~/Library/Caches 
• ~/Library/Application Support/Adobe 
• ~/Library/Preferences 
• Rename  Adobe Illustrator, com.adobe.illustrator and Adobe Illustrator 24 Settings folders to   Adobe Illustrator.old, com.adobe.illustrator.old and Adobe Illustrator 24 Settings.old 
• Launch Illustrator from the Creative Cloud. 

Regards

Rishabh