Still No AI Updates?

Still unable to show any available udates when I'm in AI and select "help" and "updates".......what happened?

Same thing when I'm in PS, no updates or even the update page shown.....

Any thoughts?

Thanks to you all,

Steve

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Community Expert

Or quitting the CC app, restarting the machine and logging in the CC app helps me sometimes.

Community Expert

I will log out compeletly and log in again and see if it is helping!

Community Expert

Hi. Sometimes, logging out and logging in again in the Creative Cloud Desktop App solves those issues.

Marlon Ceballos

Community Manager

Sorry to hear about this experience. Is the update page available when clicking on the Updates menu from Illustrator?

If not, kindly uninstall and then reinstall the Creative Cloud desktop app and share your observations with us.

Also, note that updates are released in a phased manner so the latest release might not be immediately available in your region.

Looking forward to hearing from you.

Thanks,

Anubhav

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