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Participant
April 3, 2024
Question

Unable to save changes in Illustrator

  • April 3, 2024
  • 1 reply
  • 239 views

I would like to know if anyone is experiencing or has experienced a similar issue with Illustrator. For some reason, when I open any file in Illustrator and subsequently try to save it, the pop-up windows appear for a few seconds, but do not stay open for me to confirm the action. They disappear within seconds. What kind of bug is this?

It even reaches the point where I can't even close the program. I have to force it to shut down using the Windows Task Manager.

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1 reply

Monika Gause
Community Expert
Community Expert
April 3, 2024

Which system is it?

Which version of Illustrator?

Did you reset the preferences?

When was your last system reboot?

Participant
April 4, 2024

Which system is it?

Windows 10

Which version of Illustrator?

The latest version: 28.4.1
Did you reset the preferences?

Yes, and uninstall and install the program again
When was your last system reboot?

Whenever this happens

Apparently this happens with all pop-up windows in the program.