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John_Arneson
Inspiring
June 17, 2021
Question

Unexpected resizing errors, extra shapes, won't snap to grid....

  • June 17, 2021
  • 1 reply
  • 357 views

Man, I'm at a loss. I can't seem to scale shapes with expected results. ie I'm stretching a box to be taller by .125" and it jumps to .5" higher, when I release the shape it lands in a different place....? It's not a snap to grid error.

 

When drawing a new shape it'll drop in EXTRA shapes... here's what I get everytime I fidget with size.

When using the object split to path tool evertime I make a row/column adjustment that history is remembered when close the dialogue box.

 

Path offset does the same. 

 

Have tried reinstalling and the problem persists... any ideas? 

Running Illustrator 25.2.3 on Big Sur v 11.4

Aprimo DAM widget installed... 

This topic has been closed for replies.

1 reply

Monika Gause
Community Expert
Community Expert
June 17, 2021

What kind of widget is that? Which part of the system does it mess with?

John_Arneson
Inspiring
June 17, 2021

Good question. It's a connector to a DAM system so it helps w/ automating changes to assets in the digial assett manamgenet system. I get the same problems if it doesn't have permission to run though so I feel like it may be something else. The error has only arisen since one of the last updates....