Skip to main content
Participant
Aug 13, 2022 7:22 AM UTC
Answered

Illustrator on Ipad keeps crashing

Illustrator keeps crashing after minutes of working on a document. It does not save the work up until the crash. I'm only really using the brush tool.

I have:

-made sure my ipad is compatible and updated 

-checked that everything is up to date

-updated/unistalled/reinstalled the app

This topic is closed to new replies. Start a new post to keep the conversation going.
Michael J. Hoffman
Michael J. HoffmanCorrect answer
Community Expert
Aug 13, 2022 9:27 PM UTC

Please gather the crash logs as mentioned in this thread, and contact customer care. They should be able to provide some assistance.

 

Contact Customer Care (adobe.com)

 

1 reply

Michael J. Hoffman
Community Expert
Michael J. HoffmanCommunity ExpertCorrect answer
Community Expert
Aug 13, 2022 9:27 PM UTC

Please gather the crash logs as mentioned in this thread, and contact customer care. They should be able to provide some assistance.

 

Contact Customer Care (adobe.com)

 

Translate