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Participant
August 13, 2022
Answered

Illustrator on Ipad keeps crashing

  • August 13, 2022
  • 1 reply
  • 212 views

Illustrator keeps crashing after minutes of working on a document. It does not save the work up until the crash. I'm only really using the brush tool.

I have:

-made sure my ipad is compatible and updated 

-checked that everything is up to date

-updated/unistalled/reinstalled the app

This topic has been closed for replies.
Correct answer Michael J. Hoffman

Please gather the crash logs as mentioned in this thread, and contact customer care. They should be able to provide some assistance.

 

Contact Customer Care (adobe.com)

 

1 reply

Michael J. Hoffman
Community Expert
Michael J. HoffmanCommunity ExpertCorrect answer
Community Expert
August 13, 2022

Please gather the crash logs as mentioned in this thread, and contact customer care. They should be able to provide some assistance.

 

Contact Customer Care (adobe.com)