Inspiring

Answered

After update 17.4, image crop tool doesn't work

Forum|Forum|3 years ago
October 14, 2022
3 replies
891 views

I've used InDesign since forever and feel that I'm pretty comfortable with basic tasks. I'm using the Creative Cloud version 17.4 x64 with "Windows 11 Version 22H2 for x64-based Systems".

Today I opened INDD to create a new document. I placed a scanned image on a blank page and when I tried to crop the image with the usual main selection tool and the usual "handle" on the image, all the tool does is move the image around the page or shrink or enlarge the entire image.

It simply refuses to crop.

Any idea what's going on?

As a work around I've edited my images in Photoshop to the size and part of the scan I want, but this should be an unnecessary step since INDD has always had the abililty to crop to the part I want to use.

Thanks for clues!!

This topic has been closed for replies.

Correct answer Eugene Tyson

Had another report earlier today.

https://community.adobe.com/t5/indesign-discussions/am-i-going-crazy-or-has-image-frames-changed-in-indesign/td-p/13263684

Could be a bug.. let's keep our eye out!

Peter Spier

Community Expert

Might be that you were using the Direct Select tool instead of the Select tool and you were actually resizing the image instead of the frame. There was a lot of that happening in the Dark Interface -- the appearance of the cursors was changed, I think in version 16, and they can seem to be reversed in the dark interface.

F

FloridaGalAuthor

Inspiring

Thanks, but that's not it. I've got the right selection tool and it's not cropping but shrinking or enlarging.

E

Eugene Tyson

Community Expert

Did you see the link I posted - I posted how to fix this behaviour - follow the link.

E

Eugene Tyson

Correct answer

Community Expert

Had another report earlier today.

https://community.adobe.com/t5/indesign-discussions/am-i-going-crazy-or-has-image-frames-changed-in-indesign/td-p/13263684

Could be a bug.. let's keep our eye out!

F

FloridaGalAuthor

Inspiring

I believe it's a bug because the document was brand new.

All I did was create a new document with 1 page, then CTRL D to place two jpg images, they were not placed within any frames but placed right on the page. Then I selected the pointer tool as usual to click the side "handle" to crop one of the images. And as I first described, all that did was shrink or enlarge the image depending on the direction I dragged, or moved the image within its own frame. No cropping.

Oddly enough, I just checked an old document and it's working fine in that.

So I recreated the new document from scratch and am having exactly the same issue - no cropping.

How odd is that??

Steve Werner

Community Expert

If it's a bug, it must be an InDesign Windows issue. I'm running InDesign 17.4 on macOS Monterey and I don't experience that.

I place this image on a blank page:

Then drag the handle to crop and it works fine:

Steve Werner

Community Expert

A couple of suggestions: (1) If it happens with every file you try, try restoring your InDesign preferences. Here's how:

Adobe InDesign: Rebuilding Preferences and Cache Fileshttps://www.rockymountaintraining.com › adobe-indesi...

If it's only one file, it could have some corruption. Save the file as an IDML by choosing File > Save As > InDesign CS4 or later [IDML]. Open the IDML and it may have eliminated the problem.

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