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Mark285628464e7x
Participant
February 23, 2023
Question

Brainworks and InDesign 2019 - White Box vs Black Box?

  • February 23, 2023
  • 2 replies
  • 341 views

 

I have a user saying that the white box with the X on the bottom corner is supposed to be a black box with an Ad number.  Any idea what's going on here?

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2 replies

Barb Binder
Community Expert
Barb BinderCommunity Expert
Community Expert
February 23, 2023

I love this line: "At Brainworks, support starts on day one. 24×7 technical support and automatic software updates let our partners rest easy." 

—https://www.brainworks.com/media-newspaper-software-support/

~Barb at Rocky Mountain Training
Steve Werner
Community Expert
Steve WernerCommunity Expert
Community Expert
February 23, 2023

It appears that Brainworks must by a plug-in or extension which works with InDesign. You'll usually get faster results by contacting tech support for the Brainworks developer.

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