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nancyw70576630
Participating Frequently
Sep 3, 2025 7:49 AM UTC
Question

Error Code 6 - Database / Datenbankfehler Fehlercode: 6 beim Öffnen einer Datei

Ich habe ein Problem beim Öffnen meiner Indesign Datei. Ich habe ziemlich viel Arbeit da rein gesteckt. Jetzt lässt sie sich nicht mehr öffnen. 

 

Error Code 6: Could not complete your request because of a database error.

Fehlercode: 6 - Datenbankfehler

 

Die Meldung hängt anbei.

 

Ich nutze Mac M3 Pro unter MacOS Sequoia 15.6.1 und Indesign 2025 20.5

 

Andere Datei lassen sich öffnen. Die Datei habe ich bereits auf meinem Schreibtisch gespeichert und umbenannt. 

 

Kann jemand versuchen, die Datei zu öffnen und als IDML zu speichern?

5 replies

Samuel26129125rmu7
Participant
Nov 9, 2026 3:39 PM UTC

I have the same problem. When I open a project, close it and then open again – the error shows up. Could you please help me. We work in a team and this is a real problem. It happened twice today.

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Abhishek Rao
Community Manager
Abhishek RaoCommunity Manager
Community Manager
Nov 9, 2026 5:15 PM UTC

Hi ​@Samuel26129125rmu7, 

 

Sorry to hear you're encountering Error Code 6 repeatedly, especially when working on shared team projects.

This error can indicate document corruption, sometimes related to storage issues or problems reading or writing the file.

Could you first make a backup of the affected file, then copy it to your local desktop and try opening it through File > Open? If available, try the Open As Copy option. Ref: Adobe Community — Error Code 6.

If the document opens, try exporting it through File > Export > InDesign Markup (IDML), then reopen the IDML and save it as a new INDD file. Ref: damaged document guide.

Additionally, could you confirm your InDesign version, operating system, and where the files are stored (local drive, network server, NAS, or cloud storage)? Also, does this happen with every project or only certain files?

If the issue persists, please share an affected file privately, if permitted, so it can be investigated further.

 

Thanks!

Abhishek

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Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
Sep 3, 2025 10:19 AM UTC

Hello @nancyw70576630,

I'm sorry to hear about the trouble you're having. Please allow me some time to check this with the team.

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

Anubhav

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nancyw70576630Author
Participating Frequently
Sep 4, 2025 5:30 AM UTC

Thank you very much. I hope you can repair the file. Do you have some new information for me?

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Abhishek Rao
Community Manager
Abhishek RaoCommunity Manager
Community Manager
Sep 17, 2025 10:17 PM UTC

Hi @nancyw70576630,

 

Thanks for your patience. I've sent you a DM with the next action plan for your file. 

 

Let me know if you have any further questions or need additional help.

Abhishek

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