Participant

Question

File cannot be opened. The file format is not supported by Adobe Indesing...

Forum|Forum|2 years ago
April 27, 2023
2 replies
1471 views

Hi,

It has happened to me several times now that files I created in indesign can no longer be opened (in the same version, same mac):

The xxx.indd file cannot be opened. The file format is not supported by Adobe Indesing, an additional module required for support is missing, or the file is already open in another application.

(The File is not open, nor did I change the settings).

It doesn't matter if there was a crash of InDesign before or I just try to reopen a file. Also, whether the data is in the cloud or locally does not seem to make a difference. I have not yet been able to restore the data.
The version is 18.1. Is there a way to reactivate the data? It would be very annoying if this happens with a larger document.

Thanks for any suggestions

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This topic has been closed for replies.

Peter Spier

Community Expert

I think we've seen quite a few similar reports lately. Some, I believe, are realted to cloud storage and synchronizing. Will the file open if you copy it to your desktop?

T

tachhAuthor

Participant

Hi Peter,

thanks, that was my first guess too. But no, copying to the local drive didn't work either.

Bill Silbert

Community Expert

Try the solution offered here: https://community.adobe.com/t5/indesign-discussions/adobe-indesign-may-not-support-the-file-format-but-was-opened-2-hours-ago/td-p/11577538.

T

tachhAuthor

Participant

Thanks for your suggestion. Unfortunataly it's not the solution, I'm still not able to open the files.

The correct Version of ID is selected in the Open with command and deactivating the preview in Mac Finder has no effect either.

Thanks for any other ideas.

aniri5j9ox8tw2ln

Legend

Installiere dir mal die aktuelle Version von ID! Wir sind bei 18.2.1

Hast du kein aktuelles Backup dieser Datei?

Was passiert wenn du diese Datei in .idml umbenennst? Lässt sie sich dann öffnen?

Vielleicht mal testweise auch einen neuen Benutzer erstellen und dort die Datei in ID öffnen?

Sind in dieser Datei eventuell plug-ins oder Zusatzmodule verwendet oder installiert worden, die jetzt nicht mehr laufen?

Hast du schon versucht eventuell ID aus der CC zu deinstallieren und erneut zu installieren?

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