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Participant
October 20, 2023
Question

having issues moving object around with selection tools in indesign

  • October 20, 2023
  • 3 replies
  • 1505 views

Suddenly i started having issues moving object around with selection tools in indesign. When ever i click the selection tools, it's showing free transform symbol and vice versa. I can only move obect around using free transform tool but not with the selection tools. 

 

I had to uninstalled the Indesign software, restarted my laptop and reinstalled it back again but i'm still having the same issue.

 

I have the latest version of Indesign 19.0. Please what can I do to rectify this problem because it's becoming so annoying at this point.

3 replies

Mike Witherell
Community Expert
Community Expert
February 14, 2025

As reported on this forum, there are many people saying that the latest Windows 11 patch update KB5050094 is causing this problem. Go to Windows Update > Update History > Uninstall Update and find just the update KB5050094 and uninstall it. 

Mike Witherell
Clarisa Garcia-Fresco
Participant
February 14, 2025

Thank you everyone for all the input and links to info. Seems like a lot af people have been able to resolve it via uninstalling the windows update. I am trying to do that, but I might be missing something. I am attaching some screenshots. It seems that I have done the KB5050094 update, but I am unable to install it. I can see there was an update but does not show up under the uninstall options.  Just running out of options here. Any insight is much appreciated. Thank you again! 

Clarisa

CGF
Peter Spier
Community Expert
Community Expert
February 13, 2025
Bill Silbert
Community Expert
Community Expert
October 21, 2023

Try delting your InDesign preferences and caches. If when you installed the updated program you chose the option to import previous settings and preferences then that was probably the source of the issues that you are having. Doing these resets will bring the program back to its defaults and, hopefully, all will be well.

To delete preferences:

For Macintosh Users: The User Library folder in which InDesign’s preferences are stored is hidden by default on most Macintoshes. To access it make sure that InDesign is closed and click on the desktop to launch a Finder Window (Command-N). With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house—it may have the user’s name rather than “Home”) and click on the Home folder. With the Option Key pressed choose Library from the Finder Go Menu. “Library” will now appear within the Home folder. Within the Library folder find the folder called Preferences and within it find the folder called “Adobe InDesign” and the file called “com.adobe.InDesign.plist” and delete both that folder and that file. When InDesign is next launched it will create new preference files and the program will be restored to its defaults.

For Windows Users: You can try the quick way of resetting on a PC which is to hold down Ctrl + Alt + Shift when launching InDesign and respond affirmatively when asked if you want to reset. There have been some recent reports that the window asking if you want to reset is not popping up but that the prefs are being reset anyway. If this works great but if it doesn’t you may have to manually delete them.

To do so: On Windows 7 and above the preference files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings. Then delete (or rename) the folder at the end of this path: C:\Users\<USER>\AppData\Roaming\Adobe\InDesign\<Version #>\<Language>. Make sure that InDesign is closed when you do this. When you relaunch the program it will create new preference files and the program will be at its default settings.

The advantage of manually deleting preference files is that after you’ve reset up the program (make sure that no document window is open) to your liking, you can create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.

To delete caches:

For Macintosh Users: The User Library folder in which InDesign’s cache files are stored is hidden by default on most Macintoshes. To access it make sure that InDesign is closed and click on the desktop to launch a Finder Window (Command-N). With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house—it may have the user’s name rather than “Home”) and click on the Home folder. With the Option Key pressed choose Library from the Finder Go Menu. “Library” will now appear within the Home folder. Within the Library folder find the “Caches” folder. Within the Caches folder find and delete the entire folder “Adobe InDesign”. I find that deleting the InDesign cache folder completely leads to a lasting change.

For Windows Users: On Windows 7 and above the caches files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings. Then delete (or rename) the folder at the end of this path: C:\Users\[User Name]\AppData\Local\Adobe\InDesign\Version [#]\<Language>\Cache.

Clarisa Garcia-Fresco
Participant
February 13, 2025

I am having the same issue described in the original post aboe, but non of the solutions listed work. I tried also uninstalling and reinstalling indesign without keeping preferences. Is there any update on this? I really cant use the selection tool, the only thing that works is the free transform and its not practical to having to click on this tool or its shortcut every time i need to move an object. Any further insight would be appreciated- is there any shortcut i clicked by accident that I dont know of? This happens now in older versions of indesing I have installed. Thank you. 

CGF
Robert at ID-Tasker
Legend
February 13, 2025

@Clarisa Garcia-Fresco 

 

What platform, OS and InDesign version?

 

If Windows - here is one of a recent posts with a solution:

https://community.adobe.com/t5/indesign-discussions/indesign-freezes-when-moving-a-table/m-p/15150502#M610814

 

But instead of UNINSTALLING this one KB5050094 update - you can try REPAIR first.