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Inspiring
June 16, 2018
Answered

High Quality Display and Export Turns Music Notes Into Boxes in InDesign CC 2017

  • June 16, 2018
  • 2 replies
  • 2894 views

Whenever I change the display performance to high or export it as a PDF, it changes the music notes into boxes on some pages.  The notes and the scales are one giant image so I don't know how InDesign is just changing the shape of the notes.  How do I keep the notes from turning into boxes in high quality performance mode?

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Correct answer gerryd76400047

gerryd76400047  wrote

It seems like the boxes are the "myriad pro" font instead of the "maestro" font, which is not a font for musical notation. 

Myriad Pro is actually the default font for Illustrator and what the Find Font is showing in your screen shot is that it is substituting itself for a font that you do not have (usually you will get a warning that a font is being substituted for by the default font). What is interesting to me is that there is an "i" in a circle next to the Maestro font which says to me that there is something suspicious about that font. I still think that all of this can be solved by getting all of the weights of Maestro.

Or you can try a different theory. In Illustrator you can attempt to replace all instances of Myriad Pro with Maestro. You would do this by clicking on Maestro in the Fonts in Document part of Find Font then in the pull-down menu next to "Replace with font from:" choose "Document" which should then show Maestro in the replace area. Choose it there and do a "Change All". If it does not show up as a choosable option then change the pull-down to "System" and try and find it there.


Thank you everybody for all the help.  I had an incorrect version of maestro downloaded and I got the correct version from the finale installation disc and the font works now! 

2 replies

jane-e
Community Expert
Community Expert
June 16, 2018

When you are in Screen Mode: Preview, you won't see missing fonts. If the notes are fonts, select one note and show us the typeface dialog as shown below.

Although I see nothing selected in your screen shots, this shows that you are using Myriad Web Pro, Regular somewhere, which you do not have installed. It's possible that is the culprit.

jane-e
Community Expert
Community Expert
June 16, 2018

Also, highlight the C and D whole notes, as Bill mentioned. Are they using the same typeface or a different one? Possibly you won't see brackets around them in the Character panel.

Jongware
Community Expert
Community Expert
June 16, 2018

Did anyone yet recommend to check Find Font in InDesign? It should also list missing fonts inside embedded vector images.

When still in doubt: open the PDF with Acrobat and check the Document Properties, tab "Fonts". It should tell right away which fonts are used and whether or not they are embedded.

Bill Silbert
Community Expert
Community Expert
June 16, 2018

When you say that the musical page is one giant image can you be more specific? Is it an image from Illustrator in which the notes might be made from a type font that is somehow not loading? Or is it a flattened raster image from Photoshop in which case I can't think of anything short of gremlins at work here. Also, I notice that the whole notes are unaffected. How were the half notes and quarter notes constructed?

Inspiring
June 16, 2018

I am unable to select the notes as they are a part of the larger graphic including the scales.  All of the notes and staffs were made in Finale and exported as a graphic from there.  I'm editing this file for someone else and I had to download a few fonts in order to do so, so I think that's where the heart of the problem is.  I know the "maestro" font was required for the notes and I have it downloaded.  Is it possible these half and quarter notes are from a different font that I haven't downloaded? jane-e

Bill Silbert
Community Expert
Community Expert
June 16, 2018

Is it possible these half and quarter notes are from a different font that I haven't downloaded?

Yes, that does seem the most likely scenario. Unfortunately, since, as you say, this did come from a third party program there is little definitive that we can do on the forum except to tell you to get the correct fonts somehow.