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SPDrecrd
Participant
December 8, 2021
Question

Indesign 2022 Incredibly Slow Performance

  • December 8, 2021
  • 1 reply
  • 491 views

I've updated my Indesign to the latest update (as I always do). The performance has become unacceptably slow. A file that I was able to open and use normally with the previous version of the software now has become painstakingly slow to even do the most basic tasks. I am using a MacBook Pro from 2017 with a 3.1 GHz Quad-Core Intel i7. 16GB ram and a commensurate graphics card and plenty of hard drive space. The only difference is the Indesign update from 2021 to 2022. Can anything be done? I need to get work accomplished and presently can't.

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    1 reply

    Anshul_Saini
    Community Manager
    Anshul_SainiCommunity Manager
    Community Manager
    December 8, 2021

    Hi there,

     

    Sorry to hear about your experience. I would request you to share a few more details like:

    • The exact version of macOS & InDesign (v17.0 or v17.0.1)
    • Is the issue related to a specific document? If yes, could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link.
    • Where are your files & links saved (Network Drive/ System HDD/ Shared Folder on System/ External HDD)?
    • Are there any recent changes made to your system? For example, any antivirus, system updates, plugins, or web extensions installed recently.

     

    Also, you may try the steps suggested in this community post (https://community.adobe.com/t5/indesign/resolve-slow-performance-and-unexpected-behavior-of-indesign/td-p/11487287) and share your observation with us.

     

    We are here to help. We just need more information.

     

    Thanks & Regards,

    Anshul Saini

      Benji-11
      Benji-11
      Inspiring
      December 21, 2021

      Hi Anshul, I did all the user's suggestions to solve the very very slow performance of Adobe Indesign. Non of the solutions work. I need a professional Adobe employee to solve the problem on my computer.

       

      Anshul_Saini
      Community Manager
      Anshul_SainiCommunity Manager
      Community Manager
      December 27, 2021

      Hi @Benji-11,

       

      Sorry about the trouble. I'd recommend you to connect with our technical support team (https://helpx.adobe.com/contact.html?rghtup=autoOpen). The team here would be able to perform remote troubleshooting and assist you accordingly.

       

      Regards,

      Anshul Saini

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