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Christina228449123bw0
Participant
October 27, 2022
Answered

InDesign 2023 makes a read only file

  • October 27, 2022
  • 65 replies
  • 74271 views

I have just updated to the 2023 InDesign, and now suddently my documents are read-only and I cannot save the file, but have to make a save as version and give the document a new name everytime I have to save my work.

Do you know why this is happening? And how to avoid this?

    Correct answer Abhishek Rao

    Hi everyone,

     

    Thank you for continuing to share your feedback and experiences regarding the read-only file issue. I wanted to provide an update that a bug has already been logged with the product team, and they are currently looking for additional diagnostic information to help identify the root cause.

    If you're able to reproduce the issue and have access to an InDesign Prerelease build, the team would greatly appreciate logs from an affected system. To enable logging, please create an empty file named ENABLE_DOCUMENT_OPEN_LOGGING inside the following location:

    /Applications/Adobe InDesign 2026 (Prerelease)/Resources/Cookies/

    If the Cookies folder does not exist, please create it first and then create the empty file inside it.

    On macOS, you can create the file from Terminal using:

    touch ENABLE_DOCUMENT_OPEN_LOGGING

    Once logging has been enabled, please reproduce the workflow that causes the document to open as read-only.

    After reproducing the issue, please collect and share the contents of the following folder:

    macOS:
    ~/Library/Caches/Adobe InDesign (Prerelease)

    Windows:
    C:\Users<username>\AppData\Local\Adobe\InDesign (Prerelease)

    These logs will help the engineering team better understand what is happening during document opening and permission handling.

    If you're able to provide the logs, please let me know and I'll help coordinate getting them to the team for analysis. Your assistance would be extremely valuable in helping us move this investigation forward.

     

    Thank you again for your patience and continued cooperation.

    Abhishek

     

    <Marking as correct for better visibility on the thread>

    65 replies

    Show previous replies
    K
    karij91270318
    Participant
    January 30, 2023

    Please advise on a date on which this problem will be resolved.

    I'm having this issue as well and cannot, on my company's server/network, pop in with new scripts, especially not shortcut to as common a keyboard shortcut as Command + S. 

     

    Also, this doc I'm working on--I converted it in December, so it's not that issue now. Save As still blocks me from saving. Creating a new file/file name messes with my company's doc naming protocals. 

     

    In a deadline-driven production workflow, this is an exasperating ordeal. Please fix this! 

      D
      Dean27672471wbrl
      Participating Frequently
      January 27, 2023

      Thank you Rob Day. However, my files don't open as [Converted] but [Read Only]. I have the same problem even with new files created in v.18.1 

        Rishabh_Tiwari
        Rishabh_Tiwari
        Legend
        October 28, 2022

        Hi @Christina228449123bw0 ,

         

        Sorry to hear about the trouble. Please try the steps shared here https://community.adobe.com/t5/indesign-discussions/problem-saving-documents-to-external-drive-and-book-on-mac/m-p/13282196#M498084 and let us know if this helps or if you need any further assistance.

         

        Regards

        Rishabh

        rob day
        Community Expert
        rob dayCommunity Expert
        Community Expert
        October 28, 2022

        Hi @Rishabh_Tiwari , If I open a file saved from an earlier version, the Titlebar will show it as [Converted]. In that case the regular File>Save command doesn’t work in the usual way—I get a Save As dialog instead:

         

         

         

          P
          pattistokes
          Participant
          November 2, 2022

          I'm having a similar problem after updating to ID 2023. My files don't say [converted] in the filename; they say [Read-Only] after the original filename. I can get around this by remembering to glance up and check the name, then close it and reopen it, making sure to select "Original" in the Open dialog box, instead of the default ("Normal," which has always worked before). It only happens with some files, but they are all on our server (which is in the same building)... It's a mystery. 

            rob day
            Community Expert
            rob dayCommunity Expert
            Community Expert
            October 28, 2022

            With major updates documents saved with an earlier version open as converted, and you are forced to Save As either to a new name or overwrite the original. It’s a safety feature in case you are forced to drop back to an earlier version—the title bar title will include [Converted]. If you are sure you want to overwrite the original you can script the overwrite. I give this script the Command-S key command;

             

            var doc = app.activeDocument;
var fp = doc.filePath;
var n = doc.name;

if (doc.converted) {
    doc.save (File(fp + "/" + n))
} else {
    doc.save()
}

             

              D
              Dean Marshall
              Participant
              December 14, 2022

              This script saved another user.... had a user call me after 3-4 hours of editing and no longer could save since it had converted. Saved as .jsx and ran perfect. Save, Save your Ass as we used to say. Thanks for the short but perfect script!

              M
              Community Expert
              Manan JoshiCommunity Expert
              Community Expert
              October 28, 2022

              A long shot if it's a MAC, please check if the InDesign application has full disk access or not. If it does not then grant it the permission and test.

              Also, where exactly are these documents saved? On the computer's internal harddisk, external drive or a network drive.

              -Manan

              -Manan
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