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Participant
April 19, 2024
Question

InDesign 2024 can not open if computer has been shut down

  • April 19, 2024
  • 2 replies
  • 288 views

Hi

I have to uninstall and re-install InDesign if my computer has been shut down.  (Mac Pro). 

There is no problem as long as I dont turn of my computer. If it has been shut down, InDesign will not launch, before I uninstall and then re-install. 

Any ideas?

//Nethe

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2 replies

BobLevine
Community Expert
Community Expert
April 19, 2024

What operating system? Exact version number, please.

Steve Werner
Community Expert
Community Expert
April 19, 2024

I agree with Bob's suggestion. Assuming you have the right combination of OS and ID version installed, I'd try restoring your InDesign preferences and caches. Here's how:

 

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

Participant
April 19, 2024

Thank you. I will try this. 

Participant
April 19, 2024

Thank you. I will try this.