Participant

Answered

InDesign Beta Build Has Expired

Forum|Forum|4 years ago
May 18, 2021
11 replies
11330 views

Hello.

In the middle of working in the beta version of indesign (I have a Macbook pro 2020 with the M1 chip), I got an error notification saying InDesign Beta Build has expired. I've reached out to support, who recommended I uninstall the program and reinstall. They also recommended I log out of all adobe accounts, restart my laptop and try the reinstallation again. To no avail.

For the technical team, this is what I was doing while it happened:

1. I was reinstalling my creative cloud (it randomly stopped working and I could not repair it for a week. After countless uninstallations and reinstallations, I tried again and it worked). The error happened in the middle of the reinstallation.

2. I was activating fonts (I also tried manually dragging installed fonts into adobe/fonts in my library)

This is what the error looked like:

Is there any solution to this? Thank you for responses in advance.

Bug

This topic has been closed for replies.

Correct answer Srishti Bali

Hi all,

InDesign for Apple silicon (16.3.2 ) is now available for all. Download the app from the Creative Cloud desktop app and share your experience with us.

Regards,

Srishti

Srishti Bali

Correct answer

Community Manager

Hi all,

InDesign for Apple silicon (16.3.2 ) is now available for all. Download the app from the Creative Cloud desktop app and share your experience with us.

Regards,

Srishti

R

ruthm3793746

Participant

Hi Srishti, I've installed 16.3.2 - I'm on an imac with the M1 processor. My InDesign is still basically unuseable for creating documents with text. Whenever I do something in a text box (type, delete, move, copy/paste) the text in the box disappears and I have to click on a button to make it reappear (normally I use command/- or + as that seems to be the quickest way of making it reappear). I'm working at about 20% capacity as I'm creating a large illustrated book. I'm using the Overprint Preview workaround at the moment which someone accidentally discovered on a forum somewhere, but I can't do everything I need to in overprint preview mode. I've wasted so much money buying this new Mac and no longer have my old one. Please fix it - I'm going mad!

C

chriscutter

Participating Frequently

same issue here – still trying to figure out what causes this problem.

G

guidobis

Inspiring

Non si apre la versione Beta di Indesign (utile per mac M1)

LinSims

Community Expert

Let me move this to the InDesign forum for you, which is the appropriate forum for your question.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

Please provide information on your hardware setup and operating system and any error messages you've seen, as the information will help others troubleshoot your problem.

J

Jan Vincent5E85

Participant

Hallo zusammen,

ich nutze InDesign auf einem Macbook mit M1 Chip. Leider ist die Creative Suite immernoch nicht für die neue Hardware optimiert, weshalb es bei mir regelmäßig zu Systemabstürzen kommt. Besonders bitter – Zoom oder andere Software mit Audio-Output laufen in solchen Situationen weiter, ansonsten geht nichts mehr und es lässt sich nur mit einem harten Reset beheben.

Zwischenzeitlich gab es allerdings eine Beta-Version, die stabil funktioniert hat, allerdings wird mir seit einigen Tagen beim Start folgendes angezeigt:

Ihr InDesign (Beta)-Build ist abgelaufen.

Das kann doch irgendwie nicht sein, oder?

Habt ihr eine Idee, was ich machen kann, um die Beta wieder zu benutzen?

Viele Grüße

Srishti Bali

Community Manager

Hi there,

Apologies for the inconvenience. The fix for this issue is available in the latest InDesign Prerelease build. Please follow the instructions share on this page and let us know how it goes.

Regards,

Srishti

V

vandenburg

Participating Frequently

I've been using the Beta version and was very happy with it. Now all of a sudden I can't open the Beta app anymore. The regular version keeps freezing up on me. I'm stuck with my work at the moment. Any sight on a new release of the Beta app...?

Steve Werner

Community Expert

To help you, we'd need more information about your system: Please tell us what operating system (exactly) you're running. You're referring to "the Beta version": What exact version is this and how did you acquire it? To me it suggests that you downloaded a Prerelease version of InDesign from the Creative Cloud app by being a member of the InDesign Prerelease program. Is that true?

You also refer to "the regular version". Exactly what version of InDesign is that?

You can view the version by choosing About InDesign within the program.

V

vandenburg

Participating Frequently

I'm working on an M1 Macbook Pro running Big Sur 11.3.1. With the regular CC indesign version 16.2.1. I've had the Beta downloaded from the CC panel beginning of April which I was very happy with. Yesterday I started the Beta version and I got the warning that my licence for the Beta version had passed. So after that, I started up the 16.2.1 version again and that keeps freezing on me.

Ashutosh_Mishra

Inspiring

Hi All,

Apologies for the inconvenience. Beta build for Apple silicon has expired as it has completed its lifecycle.

We do not plan to post another beta build for Apple Silicon. We will be posting corresponding builds on our pre-release portal soon & we request you to join our InDesign Prerelease program to evaluate those. Please find more information on Adobe InDesign UserVoice post to know how you can install the new build once available.

Furthermore, we are in the advanced stage of doing a public release of InDesign and InCopy on Apple Silicon. Your patience is appreciated in the meantime.

Regards,

Ashutosh

S

simonsimonsimonsimonsimon

Participant

Hello, and thank you for your response!

What is an ETA of an Apple Silicon version of inDesign?

The Intel Version keeps crashing my mac, so its not usable at the moment.

M

Manfred5D85

Participant

Same issue here (MacBook Pro 2020 M1).

The Intel version with rosetta 2 is crashing the whole MacBook after a few minutes, so im not able to get into a workflow...

B

bianka_

Participant

Same issue, sadly. Couldn't get any help from the Adobe service since InDesign Beta didn't show up in my "files".

M

Morten5C66

Participant

Same Issue

Till Krueger

Inspiring

Same issue here, May 18, since early morning...I'm on a MacBook Air M1 and have InDesign Beta 16.3.0.5.

Briefly got excited when I got an update notice for three Adobe Beta apps, but InDesign wasn't one of them...what to do?

jonj16597407

Participant

Don't think there is anything we can do until Adobe pushes a new beta or changes the expiry date on the current one.

C

chriscutter

Participating Frequently

same issue here

jonj16597407

Participant

I have the same issue. Received an alert this morning, checked for updates but none available. I suspect that Adobe had intended to push a fresh beta before the old one expired but haven't managed it.