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vickyvaughn
Known Participant
November 10, 2016
Answered

InDesign CC 2017 slow

  • November 10, 2016
  • 63 replies
  • 80483 views

I am having issues with InDesign CC 2017 being extremely slow. If I click on a font the beachball just spins... I tried working in it for a few hours but it is killing me and went back to the previous version.

I use Suitcase Fusion and turned off Typekit. I am running Mac OS Sierra.

Is anyone else having this issue? I can't find any complaints online.

Thank you

      This topic has been closed for replies.
      Correct answer SEEKAY

      Hello all,

      This has worked for me - cheers

      El Capitan 10.11.6

      iMac (27-inch, Mid 2011)

      3.4 GHz Intel Core i7

      16 GB 1333 MHz DDR3

      SSD

      AMD Radeon HD 6970M 2048 MB

      63 replies

      Show previous replies
      J
      judyjasminegraphics
      Participant
      November 11, 2016

      I too am having the same issues with lag. I went to Preferences, unchecked both the Type Contextual Controls and this has NOT addressed my lag.

      J
      judyjasminegraphics
      Participant
      November 14, 2016

      This was really weird... after I tried the options stated above - and I restarted - I was having the same issue. However, after about 2 hours, all of a sudden, InDesign seems to have fixed itself. So "YAH"

        I
        impro_gwen
        Participant
        November 11, 2016

        I am having the same issue using Windows 10. I turned off the Type Contextual Controls. I closed InDesign and re-opened. Still no improvement. Using the type tool, it take several seconds for the screen to display what I typed. This happens on existing documents and a new blank document.

        Any other suggestions or hot fixes for this?

        Monica Singh
        Adobe Employee
        Monica Singh
        Adobe Employee
        November 17, 2016

        Hi Gwen,

        Thanks for confiming. I have to investigate this further.

        Can you please share with me a sample  file with which you are facing this issue.

        You may share using dropbox/or other file sharing service, or mail me directly at monsingh@adobe.com

        This would be a great help.

        Regards,

        Monica Singh

        InDesign Team

          D
          duofaktur
          Participating Frequently
          November 17, 2016

          A sample file doesn't make sense. This issue even ccoures by making a new document.

            Monica Singh
            Adobe Employee
            Monica Singh
            Adobe Employee
            November 10, 2016

            Hi Vicky

            Can you please try to uncheck the below mentioned preferences and see if it works for you.

            To disable the preference go to InDesign--> Preferences-->Advanced Type

            And uncheck the following two preferences.

            It should work.

            Please share with me your file with which you are facing the issue, if in case it did not work.

            Regards,

            Monica Singh

              Glahachan
              Glahachan
              Participating Frequently
              November 10, 2016

              Edit:

              Sorry, I have the problem any more.

              At first I think it is better, but no it isn't.

              And it is noch really possible to work.

              Christina

              Hello,

              I had the same problem as Vicky.

              Thanks for this tip. Now it is faster. Thanks a lot.

              Christina

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