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vickyvaughn
Known Participant
November 10, 2016
Answered

InDesign CC 2017 slow

  • November 10, 2016
  • 63 replies
  • 80483 views

I am having issues with InDesign CC 2017 being extremely slow. If I click on a font the beachball just spins... I tried working in it for a few hours but it is killing me and went back to the previous version.

I use Suitcase Fusion and turned off Typekit. I am running Mac OS Sierra.

Is anyone else having this issue? I can't find any complaints online.

Thank you

      This topic has been closed for replies.
      Correct answer SEEKAY

      Hello all,

      This has worked for me - cheers

      El Capitan 10.11.6

      iMac (27-inch, Mid 2011)

      3.4 GHz Intel Core i7

      16 GB 1333 MHz DDR3

      SSD

      AMD Radeon HD 6970M 2048 MB

      63 replies

      Show previous replies
      ananggadipa
      ananggadipa
      Participating Frequently
      November 15, 2016

      Same here, using el capitan on 5K imac late 2015, cc2017.

      when I move any object, the respon is very slow, like 2 second delay from first click.

        O
        OctopiStimuli
        Participant
        November 22, 2016

        Exactly the same thing i get!  Very annoying especially knowing I'm on a kick ass mac, not good Adobe!  need a fix asap. 

          Susan Loncar Design
          Susan Loncar Design
          Known Participant
          November 15, 2016

          I'm having the rainbow beach ball of death too. Every five or so words I type, it hangs. Last night, I was on chat with Adobe support twice, and they "fixed" the issue, but after my working a little more on my document, the problem is back and worse than ever. Now it hangs for 20-30 seconds minimum. I'm running it on an iMac with plenty of memory and hard drive space and Sierra 10.12.1. It's impossible to get anything done. Very frustrated!

            Susan Loncar Design
            Susan Loncar Design
            Known Participant
            November 15, 2016

            And Monica, I did try unchecking the two boxes you indicate, but it made no difference whatsoever.

            A
            Anonymous
            November 15, 2016

            Same here. Installed 2015 and I was able to convert back to old versions with no issues from what I can tell. Thanks Adobe!

            J
            j9oyceP
            Participant
            November 14, 2016

            I was having the same problem. My Mac was beachballing whenever I selected a chunk of type for formatting. Turning off those settings did the trick. Thanks!

            I
            impro_gwen
            Participant
            November 14, 2016

            Still having the issue of slowness when typing.  I uninstalled InDesign CC 2017 and installed 2015.  While doing so, I had the program re-set preferences back to defaults.  Again, I am running on Windows 10.  InDesign is the only program I am having this issue with. 

            jokaroither
            jokaroither
            Participant
            November 14, 2016

            the same here - CC 2017 almost useless - downgrading is no option.

            we guess the problem came along with sierra - no big troubles before.

              Glahachan
              Glahachan
              Participating Frequently
              November 14, 2016

              I put CC2015 back, too...

              please let us know, if you fix cc2017.

              merom
              merom
              Participating Frequently
              November 13, 2016

              How can we downgrade to the 2016 version? Never had this problem before the update. It's now PAINFUL to get work done with InDesign

                V
                vickyvaughnAuthor
                Known Participant
                November 14, 2016

                Through creative cloud app. You can download previous versions. I put CC 2015 back on my machine for InDesign only.

                merom
                merom
                Participating Frequently
                November 14, 2016

                Thank you - got it. So far, that looks like it will work!

                Bon courage,

                Merom

                merom
                merom
                Participating Frequently
                November 13, 2016

                I am having this same problem also - it is impossible to work in InDesign 2017 - how do I downgrade back to 2016 so I can get work done - this program is impossible to use!! I tried this same fix and it does not really help.

                  V
                  vivent media
                  Participant
                  November 12, 2016

                  I'm having the same problems! There is more "beach ball time" than "work time". Even if I do the simplest work...

                    A
                    ariechers
                    Participant
                    November 11, 2016

                    I'm having the same issue, it is almost impossible to move around a document. The Type Contextual Controls did not change the lag or the number of times I am staring at the beach ball trying to execute simple commands.

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